DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.
DFI Retail Group is a member of the Jardine Matheson Group.
Role Purpose
- Responsible for executing the people plan and deliver excellent Team Member experience throughout their life cycle.
- Collaborate with the People Services, Talent Acquisition and L&D teams to adequately support the business.
Key Responsibilities
- Partner function heads and line managers to provide advisory on all people related agenda.
- Work with stakeholders to identify and develop plans to meet business needs.
- Resolve employee relations issues and address grievances effectively within timeline.
- Coach and educate the people managers to enforce good people practices that are aligned to the company policies, SOPs and government regulations.
- Stay abreast with trends and metrics to identify and develop people solutions for the business.
- Manage multi-channel communication platforms for the delivery of internal messages.
- Work towards the employer of choice driven by DFI values and increase team member experience positively.
- Ensure KPIs are met as committed in the people’s plan.
- Seek feedback and monitor stakeholder satisfaction to ensure continuous improvement, customer service mindset and do the right things.
- Participate in projects, where required
Key Competencies / Skills
- Minimum 5 years of experience in HR with hands-on exposure in Talent, Performance and Change Management. Possess IHRP certification.
- Discreet, strong in administration & organizing and savvy in using Microsoft Excel/ PowerPoint.
- Good working knowledge of the employment laws for local and foreign labor requirements.
- A self-starter and able to work in a fast-paced environment against tight timelines in a team setting.
- Excellent communication skills with strong influencing and problem-solving skills
