Fee Summary

Fee applicable to candidates taking assessments

• Above fees are non-refundable and non-transferrable regardless of the outcome of the application.
• On-Site Fee is levied on On-Site Assessment to cover the operational costs of administration such as assessment centre fee, invigilation fee, etc.
• IHRP reserve the rights to assign alternative assessment date due to unforeseen circumstances. Such change of competency assessment dates initiated by IHRP will not be subjected to any re-scheduling fee.
• Upon notification of the application acceptance, candidate is allowed seven (7) calendar days to change competency assessment date without incurring a fee. Rescheduling fee is chargeable thereafter. (Please refer to Rescheduling Fee above)

*Refer to the list of courses that are exempted from Paper N

Fee Summary

Fee applicable to candidates taking assessments

• Above fees are non-refundable and non-transferrable regardless of the outcome of the application.
• On-Site Fee is levied on On-Site Assessment to cover the operational costs of administration such as assessment centre fee, invigilation fee, etc.
• IHRP reserve the rights to assign alternative assessment date due to unforeseen circumstances. Such change of assessment dates initiated by IHRP will not be subjected to any re-scheduling fee.
• Upon notification of the application acceptance, candidate is allowed seven (7) calendar days to change assessment date without incurring a fee. Rescheduling fee is chargeable thereafter. (Please refer to Rescheduling Fee above)

Upgrade from IHRP-CP to IHRP-SP Assessment Fees

(Subject to GST)

• Above fees are non-refundable and non-transferrable regardless of the outcome of the application.
• On-Site Fee is levied on On-site Assessment to cover the operational costs of administration such assessment centre fee, invigilation fee, etc.
• IHRP reserve the rights to assign alternative assessment date due to unforeseen circumstances. Such change of assessment dates initiated by IHRP will not be subjected to any re-scheduling fee
• Upon notification of successful advancement to On-Site Assessment, candidate is allowed 7 calendar days to change assessment date without incurring a fee. Rescheduling fee is chargeable thereafter. (Please refer to Rescheduling Fee below)

Fee Summary

Fee applicable to candidates taking assessments

• Above fees are non-refundable and non-transferrable regardless of the outcome of the application.
• The Package Fee includes one re-assessment paper, and in the event that re-assessment is required for both papers (Paper A & Paper C), the Package Fee covers only the lower cost of the two re-assessment papers.
• On-Site Fee is levied on On-Site Assessment to cover the operational costs of administration such as assessment centre fee, invigilation fee, etc.
• IHRP reserve the rights to assign alternative assessment date due to unforeseen circumstances. Such change of assessment dates initiated by IHRP will not be subjected to any re-scheduling fee.
• Upon notification of successful advancement to On-Site Assessment, candidate is allowed seven (7) calendar days to change competency assessment date without incurring a fee. Rescheduling fee is chargeable thereafter. (Please refer to Rescheduling Fee above)

For rescheduling fees, please refer to specific certification categories above.

• Upon notification of the application acceptance, the candidate is allowed seven (7) calendar days to change competency assessment date without incurring a fee. Rescheduling fee is chargeable thereafter. ​
• Any rescheduling of Assessments must be made, and fees paid, no later than ten (10) calendar days before the scheduled competency assessment date or start date of the remote assessment window, failing which “no-show” policy applies (please refer to “No-Show” policy in section D below).

• A re-assessment fee will be chargeable to candidates who wish to re-sit for a paper. There is no minimum re-assessment interval between the first assessment attempt and subsequent re-assessments. However, candidates will not be able to take the exam more than two (2) times in a consecutive 365-day period.
• Paper B, C and N have a validity period of 18 months. Paper A has a validity of 60 months.
• On-Site Fee will be levied on On-Site Assessment to cover the operational costs of administration such as assessment centre fee, invigilation fee, etc.

• A candidate who cancels no later than ten (10) calendar days before the scheduled assessment date or start date of remote assessment window will receive a full refund less $80 administrative fee. Any bank charges resulting from the refund will be borne by the candidate.​
• A candidate who does not reschedule or cancel the scheduled assessment will be considered as “no show” (please refer to “No-Show” policy in section D below).​

• A candidate whose IHRP Assessment date has been confirmed, but does not reschedule, cancel or attend the IHRP assessment will be considered a ‘no-show” and will forfeit all Assessment Fee.
• If the candidate requests to be rescheduled following a “no-show”, he or she will need to repay the full Assessment Fee before being rescheduled.

Fees are due according to published assessment calendar and/or in correspondence from IHRP. The fees stated in this policy are correct at the time of publication. IHRP reserves the right to alter fees without prior notice.

IHRP will need to be notified in writing for any exceptional circumstances no later than seven (7) calendar days before the scheduled Assessment date. Such requests should be communicated via hello@ihrp.sg, stating candidate name (as per application), date of assessment and reason(s) for the exceptions. IHRP may request for supporting documents which include:

• Hospitalisation or medical certificates issued by registered hospitals or clinics under the Law of the Republic of Singapore (candidate or immediate family members (spouse, child or parent))
• Death Certificate due to the death in the immediate family
• Police Reports for disabling accidents
• Courts appearance
• Unexpected National Service mobilisation
• Unexpected overseas business travel

IHRP may, at its discretion, approve a request to reschedule or cancel an Competency Assessment for a candidate on a case-by-case basis. Relevant rescheduling or cancellation fees may apply.

* A candidate’s inability to take the IHRP Assessment due to work commitments or insufficient or inappropriate preparation will not be considered under exceptions.

What is remote proctoring?
Remote proctoring is an option that offers our IHRP candidates the convenience and flexibility to take the assessment at their homes or offices while maintaining the integrity and credibility of IHRP certification.

What to expect for assessment conducted through remote proctoring?

1. Before the assessment day: Candidates are encouraged to conduct a system check to ensure that their device and connectivity meet the minimum system requirements.
2. Pre-assessment check: On the day of the assessment, candidates will be asked to show their identification document (NRIC or passport) to verify their identity. Candidates will also be asked to use their webcam to scan the room where they will be taking their assessment.
3. During the assessment: Candidates will be monitored throughout the assessment session and the entire assessment session will be recorded. If candidate engages in any of the acts listed as misconduct, an incident report will be submitted to IHRP.

What are the technical requirements needed for remote proctoring?

• Laptop or desktop computer: 1GB ram & above, 1GHz or faster processor. Please note that due to firewall configurations on corporate laptops, only personal laptops should be used.
• Webcam: able to support a minimum of 320 x 240 recording of colour video at 15fps
• Speakers
• Microphone (integrated or external)
• Internet connection: Active internet connection with a minimum speed of 512 Kbps
• Operating system: Windows Vista & above / Mac OS X (10.6+)
• Internet Browsers: Google Chrome (78+)/Mozilla Firefox (70+)/Microsoft Edge (44+)

Candidates should complete the online Talview Network Test before logging in to the assessment portal. You can refer to the Appendix – Talview Network Test Results via this link for more information on the test results and how it may affect your remote assessment experience.

Watch the walk-through video via this link to learn what to expect for remote assessment.

What are the test environment requirements for remote proctoring?

• A comfortable, private, and well-lit room, which is free from any noise and distractions.
• No other person including children or animals will be permitted in the test room during the assessment.
• Candidate is to be seated at a desk, facing directly in front of the webcam and to make sure to stay visible throughout the session.
• The desk must be clear of any materials and electronic devices (unless otherwise specified).

If you have any questions on the remote proctoring option that IHRP is offering for our certification assessment, feel free to contact us at assessment@ihrp.sg