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Sample Test Questions

Competency Assessment: Paper N Sample Questions

To help you prepare for your IHRP Certification assessment, view sample multiple-choice questions for Paper N.

Question 1

Which of the following would be MOST effective in obtaining buy-in from senior leadership, for the investment in a new HR Information System (HRIS)?

A Align the benefits of the new HRIS with the overall business goals
B Invite the different HRIS vendors to present their solutions to the senior leaders
C Use past years’ strong KPI results to convince management of the usefulness of the new HRIS
D Perform competitive benchmarking on competitors’ HRIS

Answer:
A. Align the benefits of the new HRIS with the overall business goals

Question 2

Which of the following does NOT indicate that a manager may be making hiring decisions based on biases?

A Successful candidates are similar to the manager in terms of demographic characteristics such as gender, age, race, etc.
B The manager uses results from personality tests to make hiring decisions
C The manager believes that the first 5 minutes of an interview are decisive
D The manager hires candidates based on the reputation of their university degree

Answer:
B. The manager uses results from personality tests to make hiring decisions

Question 3

Which of the following statements regarding coaching in the workplace is TRUE?

A Coaching focuses on helping an individual to remove obstacles and interferences to enable better performance
B A coach relies on his/her personal experience to support the coachees
C A coach helps by providing advice and answers to the coachee on the problems they may have in the workplace
D Coaching is about counselling an employee about their personal and professional concerns that may be impacting their work performance

Answer:
A. Coaching focuses on helping an individual to remove obstacles and interferences to enable better performance

Question 4

What is the MOST appropriate course of action to take if an employee tells you she is pregnant and would like to understand the organisation’s benefits?

A Schedule a meeting with the employee and her direct supervisor to go over the next steps and plans
B  Direct her to the Ministry of Manpower to get up-to-date information on her maternity rights
C Schedule an individual meeting with her to discuss the organisation’s existing HR policies regarding pregnancy and maternity leave
D Request her supervisor to start transferring her work to other team members

Answer:
C. Schedule an individual meeting with her to discuss the organisation’s existing HR policies regarding pregnancy and maternity leave

Question 5

Which of the following topics would be relevant for a Diversity and Inclusion campaign?

A Ways for baby boomers and millennials to collaborate in the workplace
B Tips and tricks for achieving work-life balance
C Success factors for effective communication
D The benefits of a homogenous workforce

Answer:
A. Ways for baby boomers and millennials to collaborate in the workplace

Question 6

Which of the following statements about retrenchment benefits in Singapore is TRUE?

A It is mandated by law to provide retrenchment benefits to all retrenched employees
B Retrenchment benefits are provided to employees in replacement of giving employees notice period
C Retrenchment benefits are payable via Central Provident Fund (CPF) contributions
D  Retrenchment benefits are calculated as per contract or collective agreement

Answer:
D. Retrenchment benefits are calculated as per contract or collective agreement

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HR knowledge, skills and attributes to excel in their job roles.