Resources & Tools
Competency Assessment: Paper N Sample Questions
To help you prepare for your IHRP Certification assessment, view sample multiple-choice questions for Paper N.
Question 1
Which of the following would be MOST effective in obtaining buy-in from senior leadership, for the investment in a new HR Information System (HRIS)?
| A | Align the benefits of the new HRIS with the overall business goals |
| B | Invite the different HRIS vendors to present their solutions to the senior leaders |
| C | Use past years’ strong KPI results to convince management of the usefulness of the new HRIS |
| D | Perform competitive benchmarking on competitors’ HRIS |
Answer:
A. Align the benefits of the new HRIS with the overall business goals
Question 2
Which of the following does NOT indicate that a manager may be making hiring decisions based on biases?
| A | Successful candidates are similar to the manager in terms of demographic characteristics such as gender, age, race, etc. |
| B | The manager uses results from personality tests to make hiring decisions |
| C | The manager believes that the first 5 minutes of an interview are decisive |
| D | The manager hires candidates based on the reputation of their university degree |
Answer:
B. The manager uses results from personality tests to make hiring decisions
Question 3
Which of the following statements regarding coaching in the workplace is TRUE?
| A | Coaching focuses on helping an individual to remove obstacles and interferences to enable better performance |
| B | A coach relies on his/her personal experience to support the coachees |
| C | A coach helps by providing advice and answers to the coachee on the problems they may have in the workplace |
| D | Coaching is about counselling an employee about their personal and professional concerns that may be impacting their work performance |
Answer:
A. Coaching focuses on helping an individual to remove obstacles and interferences to enable better performance
Question 4
What is the MOST appropriate course of action to take if an employee tells you she is pregnant and would like to understand the organisation’s benefits?
| A | Schedule a meeting with the employee and her direct supervisor to go over the next steps and plans |
| B | Direct her to the Ministry of Manpower to get up-to-date information on her maternity rights |
| C | Schedule an individual meeting with her to discuss the organisation’s existing HR policies regarding pregnancy and maternity leave |
| D | Request her supervisor to start transferring her work to other team members |
Answer:
C. Schedule an individual meeting with her to discuss the organisation’s existing HR policies regarding pregnancy and maternity leave
Question 5
Which of the following topics would be relevant for a Diversity and Inclusion campaign?
| A | Ways for baby boomers and millennials to collaborate in the workplace |
| B | Tips and tricks for achieving work-life balance |
| C | Success factors for effective communication |
| D | The benefits of a homogenous workforce |
Answer:
A. Ways for baby boomers and millennials to collaborate in the workplace
Question 6
Which of the following statements about retrenchment benefits in Singapore is TRUE?
| A | It is mandated by law to provide retrenchment benefits to all retrenched employees |
| B | Retrenchment benefits are provided to employees in replacement of giving employees notice period |
| C | Retrenchment benefits are payable via Central Provident Fund (CPF) contributions |
| D | Retrenchment benefits are calculated as per contract or collective agreement |
Answer:
D. Retrenchment benefits are calculated as per contract or collective agreement
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