IHRP Playbooks

Mr Jedrick Tan

Chief Executive Officer
Fei Siong Fast Food

Jedrick is currently serving as the CEO of Fei Siong FastFood Pte Ltd (Popeyes Singapore) and Senior Vice President, Group Strategy and Business Development of Fei Siong Group of Companies. Besides spearheading the overall management amidst the expansion plan of Popeyes brand in Singapore, he also anchor the strategy and business development partnership for Fei Siong Group of Companies.

Jedrick will bring experience and expertise from both public and private sectors. Prior to joining Fei Siong, Jedrick served as a public servant for a decade. His last appointment was a secondment to the Singapore National Employer Federation (SNEF) from Workforce Singapore Agency, where he led the National initiative, SkillsFuture for Enterprises Programme; that drove the business transformation and workforce development for enterprises across key Industries.

“In the fast changing business environment today, Job redesign is an essential tool for our businesses to attract and retain workers, improve productivity, and enhance customer service experience. By streamlining processes, eliminating waste, and creating a more engaging work environment, job redesign can transform our business in the food services sector. At Popeyes Singapore and Fei Siong Group, we implemented a "Cross Training/Deployment Crew" program via our Leadership/Crew Development Centre that redesign their job activities/tasks and cross-train selected employees on all aspects of the job. This allows employees to rotate between different tasks, which helps to reduce boredom and fatigue.”

Mr Hao Shuo

Divisional Director
Manpower Planning & Policy Ministry of Manpower

Hao Shuo is the Divisional Director of the Manpower Planning and Policy Division at Ministry of Manpower. He has more than 10 years of public sector experience covering a wide range of policy issues such as intellectual property, employment practices and workforce planning.

In his current role, Hao Shuo oversees workforce planning, labour market statistics reporting and policy, economic research, and HR sector development. He is responsible for developing policies to help local workers improve their career prospects and resilience to enable them to take on quality jobs with sustainable growth in real incomes, while formulating calibrated foreign workforce policies to ensure complementarity with the local workforce.

Before joining MOM, he completed the MSx Program at the Stanford Graduate School of Business. He also holds a Master of Science degree from Harvard University and graduated from the University of Chicago.

“In a tight labour market, job redesign will be critical for businesses to stay productive and competitive. Firms’ agility and ability to effectively redesign jobs to meet evolving needs will not only ensure thriving business but also foster a more engaged workforce. The JR COE aims to support HR in developing JR expertise and facilitating access to JR best practices, resources and capability building tools.”

Mr Yeo Meng Hin

Chief Human Resource Officer
Keppel Corporation

Meng Hin leads the global HR function as Chief Human Resource Officer for Keppel. Keppel is a global asset manager with deep operator capabilities in infrastructure, real estate and connectivity sectors. He has all-rounded exposure and expertise in Regional and International Strategic Human Resource Management experience in both corporate and consulting roles.  In addition, Meng Hin had previously managed business development, logistics, technology and transport operations.

“The pace of change in business environment continues to accelerate. Organizations have to innovate and adapt strategies to thrive and succeed. As organization adapts, jobs or roles within the organisation will have to continuously change to stay relevant. This JR playbook will provide the tools, resources and framework to help HR professionals to play a critical role to pivot the jobs and position them for success in an everchanging environment.”

Ms Jenny Tsin

Co-Head, Employment Practice
Wong Partnership

Jenny Tsin is the Co-Head of Wong Partnership’s Employment Practice and a Partner in the Commercial & Corporate Disputes Practice, Corporate Governance & Compliance Practice and the Corporate & Regulatory Investigations Practice.

Jenny is experienced in all aspects of employment laws, with particular focus on preventing and resolving disputes between employers and employees; and advising clients in respect of their employment related regulatory obligations. On the investigations front, Jenny frequently handles sensitive and complex investigations relating to employee misconduct, conduct which potentially amounts to breaches of sanctions and other financial regulations, privacy breaches, and in landmark cases involving workplace safety breaches. Jenny's dispute resolution experience also spans both litigation and arbitration.

“Job redesign can be a complex process from a legal perspective, especially in highly regulated labour markets. It is thus important, when undertaking JR, to ensure that proper attention is paid to legal considerations. When making changes to job roles and responsibilities, organisations should keep an eye on the contractual terms, the legislative landscape and internal organisation policies.”

Mr Marcus Lam

Council Member,
Singapore National Employers Federation

Marcus is the Executive Chairman of PwC Singapore and he is with the firm for more than 25 years. Marcus has many years of professional experience providing audit and advisory and consulting services to listed companies, multinational corporations and government agencies across different industries and sectors in Singapore.

Outside of PwC, Marcus is active in the non-profit sectors, he is the Deputy Chairman of the Singapore Polytechnic Board of Governors, a Board of Director of LASALLE College of the Arts and a Council Member of the Singapore National Employers Federation. In addition, he is a Director of the Defence Science and Technology Agency, a Chairman of the Edusave Advisory Council, Ministry of Education and Chairman of the Alumni Advisory Board of Nanyang Business School, Nanyang Technological University of Singapore.

Mr Lam holds a First Class (Honours) Accountancy degree from the Nanyang Technological University. He is also a Chartered Financial Analyst and a practicing member of ISCA and a member of the ASEAN Chartered Professional Accountant (ASEAN CPA).

“Companies large and small have to adapt to increasing competition and rapid technology changes to stay ahead. Job redesign will be key to unlock the potential of existing talent pool and also attract new talents in a resource constraint market like Singapore.  A successful company needs to reinvent its business model which entail the redesigning of jobs to be fit for the future.”

Mr Tan Wong Tong

Chief Human Resource Officer
ST Logistics Group

Wong Tong is the Chief Human Resource Officer (CHRO) of ST Logistics Group. In this role, he works closely with the business leaders to strategise, develop and launch key HR initiatives and programmes to address manpower challenges and issues. As a strong advocate in workforce development, he works in tandem with the business leaders, championing the upskilling and reskilling of ST Logistics’ employees.

Under Wong Tong’s stewardship, ST Logistics was accorded the Skills Award for Employers (The SkillsFuture Award) by the President of Singapore as well as the Human Capital Partnership Award by the Ministry of Manpower (MOM) for its exemplary HR policies and practices. He also steered the company to be conferred the Workplace learning Organisation Competence (Gold) at the Inaugural National Workplace Learning Certification Award Ceremony 2022 as well as the Learning  and Development with Coaching and Mentoring award.at the  16th Singapore HR Awards 2023.  He was also instrumental in SSG’s appointment of ST Logistics as the SkillsFuture Queen Bee for the Supply Chain Sector in June 2023 to inspire other companies to adopt a culture of continuous learning and development in their workforce

“The winning formula for organisations in today disruptive environment stems from the ability to be agile and the propensity to embrace change and ride on it for success. At ST Logistics, we have made it a point to make agility as one of our human capital strategy and have leveraged successfully on various Job redesign programmes like JRR Sustainability to pivot our staff to learn new skills and transit to new roles to meet the dynamic industry demands and at the same time build a workforce that is resilient, nimble and one that is able to capitalise on challenges.”

Mr Joseph Wong

Director, Technology & Transformation
Fong’s Engineering & Manufacturing

With over 37 years of extensive experience spanning diverse sectors, including manufacturing, precision engineering, construction, higher education, and adult learning in Singapore and the Asia Pacific region, Joseph possesses a wealth of practical knowledge. Notably, he has spent approximately 25 years in various high-ranking C-level positions, showcasing his leadership and expertise.

In the last five years, Joseph has played a pivotal role as a change agent, spearheading digital transformation initiatives in Fong's Engineering, focusing on the adoption of Industry 4.0 technologies. His contributions have been instrumental in providing guidance, leadership, and mentorship to the Technology & Transformation Office.

Joseph's efforts have been particularly noteworthy in engaging stakeholders within the local ecosystem to drive digital transformation. His experiences offer valuable insights and illuminate the real challenges faced during the transformation journey, especially from the perspective of a local SME, making his expertise indispensable in today's ever-evolving business landscape.

“JR is crucial in today's dynamic world to align job roles with technological advancements, accommodate evolving work arrangements, and prioritize employee well-being, ultimately ensuring the competitiveness and success of organizations in the modern era.”

Dr Jaclyn Lee

Chief Human Resource Officer
Certis

Dr Jaclyn Lee is the Chief Human Resources Officer at Certis Group, overseeing HR functions in Singapore, Australia, Hong Kong, Macau, and Qatar. With 25+ years of HR experience, she's a thought leader in HR Technology and Analytics. Previously, Jaclyn played a pioneering role as Chief Human Resource Officer at SUTD, establishing key HR infrastructure and talent strategies. Her diverse HR background spans manufacturing, social services, education, technology, and security, with international experience at General Motors and NEC Corporation.

Recognised for her contributions, Jaclyn received the Public Administration Medal (Silver) in 2019 and the Covid Resilience Medal in 2022. She's a notable speaker on HR Analytics and HR Tech, an adjunct faculty at SUTD for Digital HR, and author of two books.

“In the changing world of work, coupled with rapid advent of AI, organisations will have to constantly redesign their jobs to ensure that workers stay relevant with the right skills to drive organisational transformation.”

Mr Poon King Wang

Director, Lee Kuan Yew Centre for Innovative Cities
Singapore University of Technology and Design (SUTD)

Poon King Wang is the Chief Strategy Officer at SUTD, and concurrently the Director of the Lee Kuan Yew Centre for Innovative Cities at SUTD, where he also heads the Smart Cities Lab and the Future Digital Economies and Digital Societies initiative.

He is on the Konrad Adenauer Stiftung’s Strong Cities 2030 Network, the Future of Work working group of the Global Partnership on Artificial Intelligence, the SkillsFuture Research Advisory Panel, and the World Economic Forum’s Expert Network on Cities and Urbanisation.

His team's Future of Work research is recognised in Singapore’s National AI Strategy for helping to build a trusted and progressive environment for AI that balances citizens' interests with corporate innovation. His team's body of work covers collaborations with companies, government agencies, schools, and unions in over 30 industries/sectors across big tech, gig work, manufacturing, professional services, retail, banking/finance, MICE, and international NGOs.

He received the Public Administration Medal (Silver) in 2021 for his contributions.

“JR in the age of AI is a triple imperative of People x Tech x Ethics. We collaborated with IMDA/PDPC, to launch Singapore’s first human-centric and industry-agnostic "A Guide to Job Redesign in the Age of AI".  Launched at the Global Partnership in AI (GPAI), the Guide shows how we can use Human x AI x Ethics-centric strategies for job redesign and reskilling. We show how we can build mutually trusted and progressive cultures between employers and employees.”

Mr Sean See

Deputy Chief Executive Officer
Employment and Employability Institute

Mr Sean See is currently the Deputy Chief Executive Officer at Employment and Employability Institute Pte Ltd (“e2i”). He oversees the Corporate & Grant Management Group, which covers Human Resource, Finance, Marketing & Communications, Campus & Admin, Information Technology, Transformation and Grant Management functions.

Sean has more than 20 years of experience, with nearly 12 of those across various roles in Spring Singapore, a government statutory board. He managed the grant, loan and tax schemes to help SMEs develop their capabilities for growth. He also led the development and refinement of grant schemes such as the Enterprise Development Grant and SME Working Capital Loan, amongst others. He partnered government agencies and various financial institutions to roll out assistance schemes for SMEs. Before joining e2i, Sean was the Chief Operating Officer of NTUitive Pte Ltd overseeing corporate functions and corporate governance matters.

“At e2i, being part of the Labour Movement, we strongly believe that Every Worker Matters. The workers are an integral part of companies’ business transformation process. The jobs must be redesigned, the workers must be upskilled and reskilled, so that they have a greater chance of having better work prospects, better welfare, and better wages. The Company Training Committee (“CTC”) and the CTC Grant that was launched in August 2022 were established with the job redesign imperative in mind.”

Mr Kung Teong Wah

General Manager
Parkroyal Collection Pickering

Kung Teong Wah, a veteran hotelier with 30 years of experience in Asia's hospitality scene, is the General Manager of PARKROYAL COLLECTION Pickering. Responsible for overall strategic operations, he leverages his digital transformation expertise to enhance commercial performance and operational efficiency. Committed to empowering colleagues, he fosters authentic, engaging guest experiences. 

He received accolades such as the SkillsFuture Fellowships Award (2022), the Singapore Tourism Award for Outstanding Business Innovation (2022), May Day Award- Labour of Friend 2020 and Medal of Commendation 2022.

He also contributes to the workforce as a Board Member of the e2i Employment & Employability Institute and Chairman of the Institute for Technical Education (ITE) Hospitality Advisory Board Committee and President of Food and Beverage Management Association.

Mr Aslam Sarder

Chief Executive Officer
Institute for Human Resource Professionals Limited

Aslam Sardar is the Chief Executive Officer of the Institute for Human Resource Professionals (IHRP). He has over 20 years of corporate, start-up and NGO experience, leading and managing teams to drive change and transformation. He has worked in various roles such as business development, process improvement, and commercial performance monitoring and reporting in the IT, supply chain and adult education sectors.

Aslam is a member of the Jobs and Skills Advisory Committee (JSAC) in Singapore Business Federation (SBF). He sits on the Board of Tasek Jurong Limited and serves in Taman Jurong as an active community volunteer. Aslam was presented the Public Service Medal during National Day in 2016. In addition, Aslam has played an instrumental role in establishing GreenSG COLLAB Ltd., a charity focusing on building a community of shared learning and action to help protect the balance of human life with the natural world so that all can thrive in it.

“In a rapidly evolving business landscape, enterprises must adapt to retain their competitive edge. And HR plays a strategic role in helping businesses gain an advantage by driving and enabling transformation through the powerful tool of job redesign.

IHRP is honoured to be the national Job Redesign Centre of Excellence. Guided by our panel of experts, we bring a wealth of knowledge and expertise to the table. We invite enterprises to come forward and explore how job redesign can unlock the full potential of your workforce and drive business transformation.”

Mr Wong Kim Yin

Group President & CEO
Sembcorp Industries Ltd

Mr Wong has over 20 years of leadership experience in the energy sector and in investment management. He is instrumental in leading Sembcorp’s transformation of its portfolio from brown to green.
 
Mr Wong was the group chief executive officer of Singapore Power (SP Group) from 2012 to 2020. Prior to SP Group, he led investments and project development in his roles at Temasek International and The AES Corporation.
 
Mr Wong is the chairman of SkillsFuture Singapore, and serves on the boards of the National Research Foundation, the Inland Revenue Authority of Singapore and DSO National Laboratories. He is also a board member of China Venture Capital Fund Corporation.
 
Mr Wong holds a Bachelor of Science in Computer Science & Information Systems from the National University of Singapore (NUS) and a Master of Business Administration from the University of Chicago Booth School of Business.

Mr Robert Chong (IHRP-MP)

Chief Corporate & Human Resource Officer
Sembcorp Industries

 
Mr Chong oversees the Group’s human resource, integrated communications, health, safety, security and environment, procurement, and corporate secretariat functions. He has over 30 years of senior management experience in HR, organisational transformation and diverse corporate functions supporting business growth.
 
He helmed senior roles at various global companies such as the Shangri-La Group, Keppel Corporation, Temasek International and Shell (Asia Pacific & Middle East).
 
He is certified as a Master Professional by the Institute for Human Resource Professionals.
 
Mr Chong holds a Bachelor of Arts in Sociology from NUS and an MBA in Accountancy from NTU. He has also completed the Advanced Management Program at Harvard Business School, USA, and other senior leadership programmes at INSEAD, France, and IMD, Switzerland.

Ms Deanna Ong (IHRP-MP)

Chief People Officer
GIC

 
Deanna Ong is Chief People Officer and Managing Director at GIC, responsible for Human Resource & Organization, and Corporate Governance for the GIC group. GIC is a global investment management company established to manage the foreign reserves of the Government of Singapore, investing in public equities, fixed income, real estate, private equity and infrastructure assets.
 
As Chief People Officer, Deanna oversees people strategy to attract, develop and retain talent for enterprise performance, seeded with the right values and culture for GIC. As part of the Group Executive Committee, her areas of focus include talent strategy, leadership development, reward and engagement for organization effectiveness. As Company Secretary, she oversees corporate governance and client relations.
 
Deanna was previously Director Finance from 2009 to 2014, where she headed the Finance Group responsible for financial management across GIC’s portfolio, covering financing arrangements for assets, tax planning, investment holding structures, accounting and management of revenue and expenditure.
 
Deanna is a board member of Swiss Re Ltd, and an advisory board member of Nanyang Business School. She holds a Bachelor of Accountancy from the Nanyang Technological University of Singapore and completed the Stanford Executive Programme.

Mr Dave Ulrich

Rensis Likert Professor at the Ross School of Business, University of Michigan and Partner, RBL Group

 
Dave Ulrich is the Rensis Likert Professor at the Ross School of Business, University of Michigan and a partner at the RBL Group, a consulting firm focused on helping organizations and leaders deliver value. He has published over 200 articles and book chapters and over 30 books. He edited Human Resource Management 1990-1999, served on editorial board of 4 Journal and on the Board of Directors for Herman Miller (16 years), has spoken to large audiences in 90 countries; performed workshops for over half of the Fortune 200; coached successful business leaders, and is a Distinguished Fellow in the National Academy of Human Resources. He is known for continually learning, turning complex ideas into simple solutions, and creating real value to those he works with in three fields.
 
Organization. With co-authors, he has influenced thinking about modern organizations (Reinventing the Organization) by empirically showing how organization delivers 4 times business results over talent (Victory Through Organization), defined organizations as bundles of capabilities (Organization Capability) and worked to delineate capabilities of talent management (Why of Work; Talent Accelerator), culture change (GE Workout), learning (Learning Organization Capability), and collaboration (Boundaryless Organization).
 
Leadership. With colleagues, he has also articulated the basics of effective leadership (Leadership Code and Results Based Leadership), connected leadership with customers (Leadership Brand), shown how leadership delivers market value (Why the Bottom Line Isn’t), shapes investor expectations with an ability to measure leadership (Leadership Capital Index), and synthesized ways to ensure that leadership aspirations turn into actions (Leadership Sustainability).
 
Human Resources. He and his colleagues have shaped the HR profession and he has been called the “father of modern HR” and “HR thought leader of the decade” by focusing on HR outcomes, governance, competencies, and practices (HR Champions; HR Value Added; HR Transformation; HR Competencies; HR Outside In). He spearheaded a “gift” book on the future of HR (The Rise of HR) distributed to over 1,500,000 HR professionals), in which 70 thought leaders freely shared their insights.

Ms Doris Sohmen-Pao

Chief Executive Officer
HCLI

 
Doris is Chief Executive Officer of the Human Capital Leadership Institute (HCLI). Doris joins HCLI from the Singapore Public Service Division where she was the Director for External Outreach, with a focus on developing relationships and synergies between the public and private sector.
 
Before joining the Singapore Civil Service, Doris was one of the founding leaders of Yale-NUS College. Her first role at the College was the EVP of administration where she set up and oversaw the admissions, finance, human resources, public affairs and grounds and building departments. Her last posting at Yale-NUS was as the EVP for Institutional Projects - a role which covered public affairs, institutional research, alumni affairs and external outreach.
 
Doris’ experience spans industries and geographies. She was the Director of Human Capital at Bain & Company, and before that, the Director of the MBA Program at INSEAD and then at Singapore Management University, where she created and launched the MBA program. She was also briefly at Ngee Ann Polytechnic as a Visiting Lecturer. Her experience also extends to working in multiple media ventures, including an internet start-up, Time Inc. International, Hearst New Media and Price Waterhouse LLP in their telecom and media division. Over the years, she has worked in Hong Kong, London, New York, France and Singapore.
 
Doris graduated with a B.A. in Politics and Environmental Studies from Princeton University and an MBA from Harvard University. She has experience working on a number of boards of educational institutions including Princeton University, United World College (SEA), and the INSEAD Advisory Committee of Southeast Asia. Currently, she serves on the Institute for Human Resource Professionals, Yong Siew Toh Conservatory, and Singapore National Gallery Boards. She is also an EXCO member of the International Women’s Forum Singapore. She is Korean-American.

Ms Renata Janini Dohmen (IHRP-MP)

Global Head of Early Talent Attraction
SAP

 
Renata Janini Dohmen is a global award-winning senior executive in Strategic Human Resources. Based in Singapore, Renata has over 30 years of professional experience in Latin America and Asia Pacific countries, partnering with and helping businesses and talent prepare for the Future of Work.
 
Internationally recognized for her individual achievements and for the successes of people and organizations under her leadership, Renata is currently responsible for attracting and recruiting thousands of entry-level talent to SAP worldwide and brings her extensive experience from the many years she has served as Head of Human Resources for American and European organizations across Asia Pacific and Japan. Before moving with her family to Singapore in 2011, Renata developed an outstanding career in Latin America, where she held country and regional positions of increased responsibility in Training & Development and Human Resources Business Partnership.
 
Renata holds a Master’s Degree in Business Administration and most recently has been conferred the distinguished title of IHRP-MP by the Institute of Human Resources Professionals in Singapore. Renata is a regular speaker in international events and an active contributor to the growth and development of Human Resources.

Mr Tan Kwang Cheak (IHRP-MP)

Chief Executive Officer
Agency for Integrated Care (AIC)

 
Kwang Cheak is the Chief Executive Officer of the Agency for Integrated Care (AIC).
 
He started his career in the Singapore Public Service and spent more than a decade in the Singapore Administrative Service, serving in various appointments in the Ministry of Education, Ministry of Defence, Ministry of Manpower and JTC Corporation. He subsequently joined McDonald’s Singapore where he was the Senior Director for Operations, Business Planning and Human Resources, before he became the Assistant Executive Director in the Singapore National Employers Federation. He was also the Director for Human Resources and Talent Development in MOH Holdings Pte Ltd, the holding company for the six public healthcare clusters in Singapore, and the Chief Human Resources Officer at NTUC Fairprice Cooperative Ltd in Singapore.

Ms Low Peck Kem (IHRP-MP)

President, SHRI
Chief HR Officer & Advisor (Workforce Development), Public Service Division

Mr Dean Tong

Managing Director & Head of Group HR
UOB Bank

 
Mr Tong joined UOB in 2018. He heads Group Human Resources. He holds a Masters of Business Administration from the Wharton School, University of Pennsylvania, USA. Mr Tong has 24 years of leadership, talent, and transformation project experience across Asia, Europe and the Americas in the financial services, consumer goods, and telecommunications industries.

Ms Pearl Yu

Director, Marketing & Human Resource
Keystone Cable Singapore

 
Pearl Yu is Director at Keystone Cable, a leading Singapore-based cable manufacturer and supplier for infrastructure, data communications, and industrial sectors. Pearl drives human capital development, branding and i4.0 transformation strategies for the growth and sustainability of the business.
 
Prior to joining Keystone Cable, Pearl was with Roche Pharmaceuticals on its global rotation program, with roles in Global Marketing, Product Marketing and Sales Analytics. Pearl began her career at Singapore Economic Development Board (EDB), where she focused on bringing in Medical Technology FDIs into Singapore.
 
Pearl has a ScB. Biomedical Engineering degree from Brown University and an MBA from INSEAD.

Ms Justina Tan

Managing Director, People
Changi Airport Group (S) Pte Ltd

 
Justina Tan provides strategic leadership to ensure employees of Changi Airport Group would have the competency and commitment to accomplish the organisation’s business plans and objectives.
 
She has more than 20 years of experience in the airport industry and has held senior positions in various airport business functions from international relations, airline marketing, airport retail and airport consultancy. She was appointed to head the Human Resources function to drive the transformation of the HR function, and has been in the HR field since 2004. She has a passion for organizational development work, and over the years she has drove cultural initiatives, initiated a more structured approach for talent management and leadership development, spearheaded employee engagement efforts, as well as looked into the design of rewards and performance management systems to drive organizational performance. Under her leadership, Changi Airport Group has been recognized in recent years as an employer of choice through various Employer Brand Awards, and recognized by industry partners, including Union partners, through various other awards. In recognition of her contributions and achievements within the HR industry, Justina was conferred the Institute of Human Resource Professionals Master Professional (IHRP-MP) certification.

Mr Alvin Goh

Executive Director
Singapore Human Resources Institute (SHRI)

 
Alvin is an accomplished international senior business manager with over 20 years’ of experience in the financial and consulting industry where he played key roles in various business and human capital transformation projects that has translated to net bottom line growth of USD100million. He spent the last 7 years in a regional bank covering 15 cities as the Head of Human Capital and Head of CEO Office.
 
Highly adapt at corporate transformation, human capital management and business growth, Alvin enjoys the challenges of solving complex business issues. Both his practical competencies and influential people skills have been well evidenced in various M&A; transformational and corporate development projects that he has personally undertaken. He was also instrumental in conceptualisation & development of a predictive and preventive human capital model that has enabled the identification of talent earlier in their careers and deployment of these talents. As the Executive Director of SHRI, he leads the organisation in partnering government agencies and other HR platforms to drive the adoption of progressive people practices in Singapore through the various academic and advisory services that SHRI provides.
 
Alvin has lived and worked in China, France and Vietnam and has done long term global consulting engagement work where he deepened his international business acumen and an appreciation on the need to have diversity of thought. He obtained his Bachelor of Business from Australia where he graduated with distinction and subsequently, pursued his MBA from the University of Western Australia, Graduate School of Management.

Yeo Meng Hin, IHRP-MP, GRP, FCIPD

Director, Group Human Resources
Keppel Corporation Ltd, Singapore

 
Meng Hin believes that effective human resource management requires the alignment of human resource strategies around business objectives and a highly engaged workforce that is committed to deliver those goals. Meng Hin is currently leading the global HR function for Keppel Corporation Ltd as Group Human Resources Director. Keppel Corporation is a company focusing on deliver solutions for sustainable urbanisation.
 
Previously, Meng Hin had also managed operations, logistics, technology and transport management as well as business development.
 
Meng Hin is an IHRP Master Professional (IHRP-MP) and currently serves on the IHRP Assessment & Insights Committee.

Tan Seng Chai, IHRP-MP

Chief Corporate & People Officer
CapitaLand Ltd

Tan Seng Chai is currently the Chief Corporate & People Officer of CapitaLand Group. He oversees the Group’s corporate functions including human resource & administration, communications, legal & company secretariat, procurement, and global shared services & business process. His responsibilities also include the Group’s organisation development function, including corporate giving through CapitaLand’s philantrophy arm CapitaLand Hope Foundation. Seng Chai is a member of the CapitaLand Executive Committee.

One of Seng Chai’s key responsibilities is human capital management and development, building talent pipeline and capabilities to support the organisation and businesses including M&A. He is actively involved in senior appointments succession planning and executive compensation to drive sustainable high-performance culture in the organization.  

Seng Chai’s role in CapitaLand group began in leading the human resource function and his responsibilities has been expanded to oversee other corporate support functions in his capacity as the group’s Chief Corporate Officer from 2012.

Before joining CapitaLand in February 2008, Seng Chai was with Chartered Semiconductor Manufacturing Ltd, Singapore for 12 years. He held key positions in the company which included heading its worldwide human resource organisation as well as overseeing key projects implementation and strategic investment activities.
Seng Chai holds an honours degree in Civil & Structural Engineering and a Master of Science in Industrial & System Engineering from National University of Singapore. He is also currently the Executive Director of the CapitaLand Hope Foundation.

Tan Seng Chai, IHRP-MP

Chief Corporate & People Officer
CapitaLand Investment Ltd

 
Tan Seng Chai is currently the Chief Corporate & People Officer of CapitaLand Investment Ltd. He oversees the Group’s corporate functions including human resource & administration, communications, legal & company secretariat, procurement, and global shared services & business process. His responsibilities also include the Group’s organisation development function, including corporate giving through CapitaLand’s philantrophy arm CapitaLand Hope Foundation. Seng Chai is a member of the CapitaLand Executive Committee.
 
One of Seng Chai’s key responsibilities is human capital management and development, building talent pipeline and capabilities to support the organisation and businesses including M&A. He is actively involved in senior appointments succession planning and executive compensation to drive sustainable high-performance culture in the organization.
 
Seng Chai’s role in CapitaLand group began in leading the human resource function and his responsibilities has been expanded to oversee other corporate support functions in his capacity as the group’s Chief Corporate Officer from 2012.
 
Before joining CapitaLand in February 2008, Seng Chai was with Chartered Semiconductor Manufacturing Ltd, Singapore for 12 years. He held key positions in the company which included heading its worldwide human resource organisation as well as overseeing key projects implementation and strategic investment activities.
 
Seng Chai holds an honours degree in Civil & Structural Engineering and a Master of Science in Industrial & System Engineering from National University of Singapore. He is also currently the Executive Director of the CapitaLand Hope Foundation.

Tan Chee Wei, IHRP-MP

Vice President Human Resources Northeast & Southeast Asia & CHRO Global Lubricants
Shell

 
Tan Chee Wei is the Vice President HR for Northeast and Southeast Asia, a region of about 10,000 employees across eight countries, and the CHRO for the Global Lubricants business in Shell, market-leading supplier of lubricants serving customers in over 100 countries across four regions comprising more than 5,000 sales, marketing and supply chain professionals globally.
 
She started her career with Shell Singapore in 2001 and has been based in the UK and Singapore. During her Shell career, Chee Wei has held roles in HR business-partnering, Talent Management, Organisational Development & Change and taken on regional and global strategic HR lead roles across multiple Shell businesses.
 
As Chairman of the Energy & Utilities Group on the Industrial Relations Panel (IRP) for SNEF, Chee Wei is making a positive impact externally through her contributions in workforce development. She is a member of the PME Task Force jointly led by the NTUC and SNEF comprising union and industry representatives from the industrial, service and public sectors and assists with resolving disputes under the Tripartite Mediation Framework as a Tripartite Mediation Advisor.
 
In addition to her Shell experience, Chee Wei has also worked in professional consulting and the Financial Services industry with Accenture, Deutsche Bank and Standard Chartered Bank.
 
Chee Wei holds a BSc Economics Honours degree from The London School of Economics & Political Science, UK, and a Masters in Communications Management from the Singapore Management University.

Yap Aye Wee (IHRP-MP)

SVP, Head of Learning & Development and Organisation Development, Group Human Resources
OCBC Bank

 
Aye Wee is not a classic HR professional, having traversed corporate life with the passion of an intrepid adventurer. She had a 15-year career in Singapore Airlines, building a portfolio of skills through roles in Corporate Sales, Product Innovation and Loyalty Management. She made the leap into the banking industry 14 years ago and has headed up Service Transformation, led a 400-strong team of dedicated Contact Centre professionals across Singapore and Malaysia, dabbled as a Data Protection Officer and is now Head of the OCBC Campus from where she has been developing and testing the blueprint for a Learning Organisation, and of Organisation Development where she is concerned with the future of work, workforce and workplace in Industry 4.0.
 
She believes that lasting change comes through the creation of an ecosystem where employees, corporations and the public service come together to forge thought leadership and create a learning nation. She is advisor to the IHRP Learning and Development Committee and member of the IHRP Professional Practices Committee. She also sits on the IBF Future Skills Accelerator Steering Committee.
 
She also believes that the world was not meant for just humans and is grateful for a bio-diverse home ecosystem teeming with plants, birds, bats, toads, shrews, 3 rabbits and 2 dogs.

Tan Kwang Cheak, IHRP-MP

Chief Executive Officer
Agency for Integrated Care (AIC)

Kwang Cheak is the Chief Executive Officer for the Agency for Integrated Care (AIC).

He started his career in the Singapore Public Service and spent more than a decade in the Singapore Administrative Service, serving in various appointments in the Ministry of Education, Ministry of Defence, Ministry of Manpower and JTC Corporation. He subsequently joined McDonald’s Singapore where he was the Senior Director for Operations, Business Planning and Human Resources, before he became the Assistant Executive Director in the Singapore National Employers Federation. He was also the Director for Human Resources and Talent Development in MOH Holdings Pte Ltd, the holding company for the six public healthcare clusters in Singapore, and the Chief Human Resources Officer at NTUC Fairprice Cooperative Ltd in Singapore.

Tan Kwang Cheak, IHRP-MP

Chief Executive Officer
Agency for Integrated Care (AIC)

 
Kwang Cheak is the Chief Executive Officer of the Agency for Integrated Care (AIC).
 
He started his career in the Singapore Public Service and spent more than a decade in the Singapore Administrative Service, serving in various appointments in the Ministry of Education, Ministry of Defence, Ministry of Manpower and JTC Corporation. He subsequently joined McDonald’s Singapore where he was the Senior Director for Operations, Business Planning and Human Resources, before he became the Assistant Executive Director in the Singapore National Employers Federation. He was also the Director for Human Resources and Talent Development in MOH Holdings Pte Ltd, the holding company for the six public healthcare clusters in Singapore, and the Chief Human Resources Officer at NTUC Fairprice Cooperative Ltd in Singapore.

Tan Kok Heng, IHRP-MP, Chartered FCIPD

Director Human Resource
MFA, Singapore

 
Kok Heng is a seasoned public service human resource and organisation development leader. He is a strategic HR leader with experience in nationwide campaign marketing, stakeholder engagement and human resource development. He is adept at strategic manpower planning with good understanding of local and international talent pipeline and demands. Kok Heng has worked with the military, education, media and marketing, culture, arts and heritage, sports, community development and charity sectors in developing its talents, including global talents from overseas.
 
Kok Heng is currently Director Human Resource with the Ministry of Foreign Affairs (MFA), Singapore and is responsible for its full suite of HR functions. He is also concurrently the Vice-Dean of MFA Diplomatic Academy. Previously, he served as CHRO, Central Provident Fund (CPF) Board and Dean of CPFB Academy.
 
A nurturing leader, Kok Heng mentors and coaches individual and teams as a career and life coach. He is a mentor to HR managers on the public service programmes.

Robert Chong, IHRP-MP

Business/HR Advisor

Robert Chong has over 30 years of experience in managing the HR function as well as the business transformation for various global companies. In his most recent appointment as the Chief Corporate and Human Resource Officer of Shangri-La Asia, Robert focused on driving Human Resources strategy as well as supporting corporate services to deepen capabilities and enhance synergies across the Group. Prior to joining Shangri-La, he has held senior HR appointments at Keppel Corporation Limited, Temasek International, Shell (Asia Pacific & Middle East), Pepsico and Asia Pacific Breweries.

He is a member of the Advisory Board for Nanyang Business School and he is also certified as a Master Professional by Institute of Human Resource Professional.

Robert holds a Bachelor of Art in Sociology from the National University of Singapore and a Master of Business Administration in Accountancy from the Nanyang Technological University. He has also attended the Advanced Management Program at Harvard Business School and senior leadership programmes at INSEAD (Fontainebleau) and IMD.

Robert Chong, IHRP-MP

Chief Corporate & Human Resource Officer
Sembcorp Industries

 
Mr Chong oversees the Group’s human resource, integrated communications, health, safety, security and environment, procurement, and corporate secretariat functions. He has over 30 years of senior management experience in HR, organisational transformation and diverse corporate functions supporting business growth.
 
He helmed senior roles at various global companies such as the Shangri-La Group, Keppel Corporation, Temasek International and Shell (Asia Pacific & Middle East).
 
He is certified as a Master Professional by the Institute for Human Resource Professionals.
 
Mr Chong holds a Bachelor of Arts in Sociology from NUS and an MBA in Accountancy from NTU. He has also completed the Advanced Management Program at Harvard Business School, USA, and other senior leadership programmes at INSEAD, France, and IMD, Switzerland.

Sheela Parakkal, IHRP-MP

Chief Human Resources Officer
Prudential Singapore

 
Sheela Parakkal was appointed Chief Human Resources Officer of Prudential Singapore in September 2015. In this role, Sheela champions the human capital value chain and leads the HR function to develop and drive people strategies in line with the business goals. This includes building best-in-class HR practices in recruitment, talent and succession planning, reward and recognition programmes.
 
A strong supporter of workplace diversity and inclusion, Sheela has spearheaded several industry-first initiatives such as removing the retirement age at Prudential, and raising the CPF contribution rate for employees above 55 to be on par with younger colleagues. These ground-breaking changes mean that Prudential employees can work at the company for as long as they can perform and are rewarded based on performance.
 
In recognition of her progressive workforce vision, Sheela received the Leadership Award for Age Inclusive Practices at the Tripartite Alliance Awards 2021. She was also named the Best HR Leader at the HR Fest Awards 2019.
 
Sheela started her 17-year career with PricewaterhouseCoopers Singapore (PwC Singapore) as an auditor before moving into a human capital role focusing on business partnership, talent and development, and mobility of its large professional workforce. Married with three daughters, she loves spending time with her family and volunteering to give back to the society.

Renata Janini Dohmen, IHRP-MP

Global Head of Early Talent Attraction
SAP

 
Renata Janini Dohmen is a global award-winning senior executive in Strategic Human Resources. Based in Singapore, Renata has over 30 years of professional experience in Latin America and Asia Pacific countries, partnering with and helping businesses and talent prepare for the Future of Work.
 
Internationally recognized for her individual achievements and for the successes of people and organizations under her leadership, Renata is currently responsible for attracting and recruiting thousands of entry-level talent to SAP worldwide and brings her extensive experience from the many years she has served as Head of Human Resources for American and European organizations across Asia Pacific and Japan. Before moving with her family to Singapore in 2011, Renata developed an outstanding career in Latin America, where she held country and regional positions of increased responsibility in Training & Development and Human Resources Business Partnership.
 
Renata holds a Master’s Degree in Business Administration and most recently has been conferred the distinguished title of IHRP-MP by the Institute of Human Resources Professionals in Singapore. Renata is a regular speaker in international events and an active contributor to the growth and development of Human Resources.

Paul BK Choo, IHRP-MP

Chief Human Resources Officer and Vice President for Sustainability
Bridgestone (China & Asia Pacific)

Paul is currently the CHRO & VP for Sustainability with Bridgestone responsible for the China and Asia Pacific region (CAP) and is a key member of the Executive Committee of Bridgestone CAP that is fully responsible for the strategy, direction and financial success of its regional business that spans across 10 countries and 14 business entities.

He serves as a Member of the Nomination & Compensation Committee and Governance & Risk Committee of the Board of Bridgestone CAP and sits in two Bridgestone Global Committee – the Global HR Committee overseeing the Group’s Global HR transformation and the Global Sustainability Committee overseeing the Group’s sustainable development through creating safer, healthier and more sustainable environment and communities.

He has almost 30 years of global HR experience with proven success in linking HR strategies to the business and providing HR thought leadership across a dispersed region. He has worked for global MNCs such as Exxon Chemical, Lennox and Bekaert in varying senior roles and across all levels of HR from operations to corporate HR up to and including Chief HR responsibilities and was based in Dallas, USA and Shanghai, China for almost 14 years on overseas assignments. His broad HR business partnering and consulting skills includes leading strategy development, organization design & culture transformation, leadership & executive development, talent management strategies, executive compensation and the development of the HR function to meet sustainable business results. In his senior roles, he partners closely with CEO and C-suites, Senior Management teams and do work with Board of Directors.

He serves on the Board of LEAP201 as Board Member (Non - Executive Director) and Member of Executive Committee that focuses on lifting low-income households above the poverty line in a sustainable way.

Paul BK Choo, IHRP-MP

Chief Human Resources Officer
Bridgestone (China & Asia Pacific)

 
Paul is currently the CHRO (Chief HR Officer) with Bridgestone responsible for the China and Asia Pacific region (CAP) and is a key member of the Executive Committee of Bridgestone CAP that is fully responsible for the strategy, direction and financial success of its regional business that spans across 10 countries and 14 business entities.
 
He serves as a Member of the Nomination & Compensation Committees of the Board of Bridgestone CAP (Asia Pacific) and EMIA (Europe) & Member of the Global HR Committee overseeing the Group’s Global HR strategy and transformation. His previous additional responsibilities include Sustainability & CSR (Vice President 1/2018 - 8/2021), Legal and IT.
 
He has more than 30 years of global HR experience with proven success in linking HR strategies to the business & providing HR thought leadership across a dispersed region. He has worked for global MNCs such as Exxon Chemical, Lennox and Bekaert in varying senior roles and across all levels of HR from operations to corporate HR up to and including Chief HR responsibilities and was based in Dallas, USA and Shanghai, China for almost 14 years on overseas assignments. His broad HR business partnering & consulting skills includes leading strategy development, organization design & culture transformation, leadership & executive development, talent management strategies, executive compensation & the development of the HR function to meet sustainable business results. In his senior roles, he partners closely with CEO and C-suites, Senior Management teams & do work with the Board of Directors.
 
He serves on the Board of LEAP201 as Board Member (Non - Executive Director) and Member of Executive Committee that focuses on lifting low-income households above the poverty line in a sustainable way in Singapore & SEA countries. He also sits on the Board of the Civil Service College (a statutory Board under the Public Service Division, Prime Minister's Office) that focuses on developing a capable and committed Public Service and building capabilities in areas such as leadership, organisation development, governance, digital and data domains.
 
Paul holds a B. A. in Industrial & Organisational Psychology and a B. Soc. Sci. with Honors in Economics from the National University of Singapore. He also holds a Graduate Diploma in Personnel Management from the Singapore Institute of Management and a Master of Business Administration (MBA) from Western Michigan University with Honors (Phi Kappa Phi). He is also an Institute for Human Resource Professionals (IHRP) - Master Professional (IHRP-MP).

Ong Chin Yin, IHRP-MP

Head of People
Grab

 
Ong Chin Yin is the Head of People at Grab. She runs the People Operations and Grabber Technology Solutions teams to build positive and personalised experiences for all to thrive at Grab.
 
As an orgware developer, Chin Yin is a conferred IHRP Master Professional, the pinnacle-level achievement that recognises HR leaders as role models of the HR community in Singapore.
 
Chin Yin graduated from the National University of Singapore with an Honours degree in Psychology. She spent 20 years building experience in sales, marketing and human resource.
 
She supports humanitarian causes and gives back to the community where she can, including serving as a mentor at the Young Women’s Leadership Connection. She most recently joined the F45 movement to keep herself healthy and fit!

Olivia Tay, IHRP-MP

Group Chief Human Resource Officer
National Healthcare Group (NHG)

Olivia Tay is the Group Chief Human Resource Officer of the National Healthcare Group (NHG), She joined NHG, a leading public healthcare institution recognised at home and abroad for the quality of its medical expertise and facilities in 2001, and assumed her current position as Group Chief Human Resource Officer in 2006.

As Group Chief Human Resource Officer, Mrs Tay oversees the formulation, review, and implementation of HR strategies and policies to support NHG’s vision and mission, which are aligned to the national agenda of MOH. She also works closely with different stakeholders, including other public healthcare clusters and the union.

Highly respected within the HR community in Singapore and beyond, Mrs. Tay has close to three decades of HR experience in industries spanning across electronics to healthcare. She is also a member of several national-level taskforces with the Ministry of Health (MOH), Agency for Integrated Care (AIC), Public Service Division (PSD), and the Workforce Development Agency (WDA)

Mrs, Tay was certified as an IHRP Master Professional by the Singapore Institute of Human Resource Professionals (IHRP) in 2019, in recognition of her HR leadership. She was also awarded the National Day Public Administration Medal (Bronze) in 2015.

Olivia Tay, IHRP-MP

Group Chief Human Resource Officer
National Healthcare Group (NHG)

 
Olivia Tay is the Group Chief Human Resource Officer of the National Healthcare Group (NHG), She joined NHG, a leading public healthcare institution recognised at home and abroad for the quality of its medical expertise and facilities in 2001, and assumed her current position as Group Chief Human Resource Officer in 2006.
 
As Group Chief Human Resource Officer, Mrs Tay oversees the formulation, review, and implementation of HR strategies and policies to support NHG’s vision and mission, which are aligned to the national agenda of MOH. She also works closely with different stakeholders, including other public healthcare clusters and the union.
 
Highly respected within the HR community in Singapore and beyond, Mrs. Tay has close to three decades of HR experience in industries spanning across electronics to healthcare. She is also a member of several national-level taskforces with the Ministry of Health (MOH), Agency for Integrated Care (AIC), Public Service Division (PSD), and the Workforce Development Agency (WDA)
 
Mrs, Tay was certified as an IHRP Master Professional by the Singapore Institute of Human Resource Professionals (IHRP) in 2019, in recognition of her HR leadership. She was also awarded the National Day Public Administration Medal (Bronze) in 2015.
 
Mrs. Tay was certified as an IHRP Master Professional by the Singapore Institute of Human Resource Professionals (IHRP) in 2019, in recognition of her HR leadership. She was also awarded the National Day Public Administration Medal (Bronze) in 2015.

Norbert Ehlert, IHRP-MP

Senior Director Human Resources
Procter & Gamble, Singapore

Norbert Ehlert is currently Sr. Director HR for Procter & Gamble, Research & Development and leads the HR function across Innovation Centres in APAC, Middle-East & Africa as well as for the Greater China Region.

Norbert is a transformational leader who sees the HR function as a core enabler to the success of an enterprise. ”People are the secret sauce to any business. Human Resources has the mission to identify and develop critical capabilities and talents, steward company values and focusing on the human aspect of the business in creating an inspirational, inclusive workplace that allows and enables every individual to perform at their peak.”

Norbert started his career as a Junior Relationship Manager in a Bank, joined the HR function after studies of International Business Administration in Germany and Japan, and now has more than 24 years of experience in Human Resources. His career provided him with the opportunities to live in 7 countries and work globally. Norbert’s role portfolio spans across all HR aspects such as HR Services & Operations, Manufacturing, Country and Regional Business HR Leadership, Large Culture & Business Transformations, Acquisitions & Divestitures and Regional Employee Relations. He is a Mentor to talents across Regions and functions, an experienced Coach to business leaders.

Norbert currently also serves as Member of the iHRP Engagement and Outreach Committee.

Norbert Ehlert, IHRP-MP

Senior Director Human Resources
Procter & Gamble, International Operations S.A.

 
Norbert Ehlert is currently Sr. Director HR for Procter & Gamble, Research & Development and leads the HR function across InNorbert Ehlert is currently Sr. Director Human Resources for Procter & Gamble, Research & Development. He leads the HR function across Innovation Centres in APAC, Middle-East & Africa as well as for the Greater China Region.
 
Norbert is a transformational leader who sees the HR function as a core enabler to the success of an enterprise. ”People are the secret sauce to any business. Human Resources has the mission to identify and develop critical capabilities and talents, steward company values and focusing on the human aspect of the business in creating an inspirational, inclusive workplace that allows and enables every individual to perform at their peak.”
 
Norbert started his career as a Junior Relationship Manager in a Bank, joined the HR function after studies of International Business Administration in Germany and Japan, and now has more than 25 years of experience in Human Resources. His career provided him with the opportunities to live in 7 countries and work globally. Norbert’s role portfolio spans across all HR aspects such as HR Services & Operations, Manufacturing, Country, Regional and Global Business HR Leadership, Large Culture & Business Transformations, Acquisitions & Divestitures and Regional Employee Relations. He is a Mentor to talents across Regions and functions, an experienced Coach to business leaders.
 
Norbert currently also serves as Member on the Board of Directors of IHRP and Chairperson of the IHRP Assessment & Insights Committee.

Low Peck Kem, IHRP-MP, Chartered FCIPD, MSHRI

Chief HR Officer & Advisor (Workforce Development), Public Service Division
President, SHRI

As the Chief HR Officer and Advisor (Workforce Development) for the Public Service Division, Prime Minister’s Office of Singapore, Peck Kem is responsible for professionalising HR in the public sector of 16 Ministries and more than 60 Statutory Boards.

She is also the elected President of the Singapore Human Resources Institute (SHRI).

Prior to her current appointment at the PSD, she was the Senior Director for HR & OD for a not for profit organization, The Global Alliance for Improved Nutrition (GAIN) based in Geneva, where she was responsible for HR, OD, Legal, Internal Audit and Corporate Administration for the 15 global offices at GAIN.

Peck Kem has the unique combination of experience from a quality engineer to manufacturing manager to VP Human resources in the private sector (Tandon, Western Digital, Hewlett Packard, Agilent Technologies & Avago Technologies), a Divisional Director of National HR Division in the Singapore Ministry of Manpower in the public sector, a Senior Director ODHR in GAIN, a not for profit organization based in Geneva to now a Chief HR Officer for the Singapore Public Service Division. This combination has widened her perspective in private, public and NGO sectors, and viewing the leadership from an Asian and European perspective.

Peck Kem has a Masters in Human Resource Management from Rutgers University and a Bachelor’s degree in Engineering from NTU. She is also a Chartered Fellow of the Chartered Institute of Personnel and Development (CIPD) and IHRP Master Professional.

Low Peck Kem, IHRP-MP, Chartered FCIPD, MSHRI

President, SHRI
Chief HR Officer & Advisor (Workforce Development), Public Service Division

 
As the Chief HR Officer and Advisor (Workforce Development) for the Public Service Division, Prime Minister’s Office of Singapore, Peck Kem is responsible for professionalising HR in the public sector of 16 Ministries and more than 60 Statutory Boards.
 
She is also the elected President of the Singapore Human Resources Institute (SHRI).
 
Prior to her current appointment at the PSD, she was the Senior Director for HR & OD for a not for profit organization, The Global Alliance for Improved Nutrition (GAIN) based in Geneva, where she was responsible for HR, OD, Legal, Internal Audit and Corporate Administration for the 15 global offices at GAIN.
 
Peck Kem has the unique combination of experience from a quality engineer to manufacturing manager to VP Human resources in the private sector (Tandon, Western Digital, Hewlett Packard, Agilent Technologies & Avago Technologies), a Divisional Director of National HR Division in the Singapore Ministry of Manpower in the public sector, a Senior Director ODHR in GAIN, a not for profit organization based in Geneva to now a Chief HR Officer for the Singapore Public Service Division. This combination has widened her perspective in private, public and NGO sectors, and viewing the leadership from an Asian and European perspective.
 
Peck Kem has a Masters in Human Resource Management from Rutgers University and a Bachelor’s degree in Engineering from NTU. She is also a Chartered Fellow of the Chartered Institute of Personnel and Development (CIPD) and IHRP Master Professional.

Lee Yan Hong, IHRP-MP

Managing Director, Head of Group Human Resources
DBS Bank Ltd

 
Yan Hong’s human capital management experience spans over 30 years, across a spectrum of industries, specialisations, coverage and geographies. During her time in General Motors, Hewlett Packard and Citigroup, her diverse portfolio included compensation and benefits, talent and performance management, learning and development, employee relations and organizational design.
 
At DBS, Yan Hong drives the overall strategic people agenda of the Group and is recognised for taking a proactive approach in building best practices in HR, setting the direction and spearheading various functions and initiatives in the organizational growth of the Bank.
 
Under her leadership, DBS has won a number of global and regional accolades including Gallup’s Great Workplace Award winner; one of Aon Hewitt’s Top Companies for Leaders, Bloomberg Businessweek’s Financial Institution Awards – Training Academy of the Year in Hong Kong, listed in Bloomberg’s Gender Equality Index for 4 consecutive years, certified by Kincentric as Regional Best Employer in Asia Pacific, Country Best Employer in Singapore and our other markets for several years as well as Universum’s Top 100 Most Attractive Employers by business undergraduates in China – all in recognition for good HR practices.
 
Yan Hong was a steering committee member for Applied Study in Polytechnics and ITE Review (ASPIRE) looking to enhance career and progression prospects for tertiary students in Singapore and currently serves as committee member at the Human Resource Skills Council for Workforce Singapore (WSG) and Human Capital Leadership Institute (HCLI) CHRO Advisory Panel.

Justina Tan, IHRP-MP

Managing Director; People
Changi Airport Group (S) Pte Ltd

 
Justina Tan provides strategic leadership to ensure employees of Changi Airport Group would have the competency and commitment to accomplish the organisation’s business plans and objectives.
 
She has more than 20 years of experience in the airport industry and has held senior positions in various airport business functions from international relations, airline marketing, airport retail and airport consultancy. She was appointed to head the Human Resources function to drive the transformation of the HR function, and has been in the HR field since 2004. She has a passion for organizational development work, and over the years she has drove cultural initiatives, initiated a more structured approach for talent management and leadership development, spearheaded employee engagement efforts, as well as looked into the design of rewards and performance management systems to drive organizational performance. Under her leadership, Changi Airport Group has been recognized in recent years as an employer of choice through various Employer Brand Awards, and recognized by industry partners, including Union partners, through various other awards. In recognition of her contributions and achievements within the HR industry, Justina was conferred the Institute of Human Resource Professionals Master Professional (IHRP-MP) certification.

Josephine Chua, IHRP-MP

Director of Human Resources & Quality
Ramada and Days Hotels by Wyndham Singapore at Zhongshan Park

 
Josephine Chua is the Director of Human Resources & Quality for the Ramada and Days Hotels by Wyndham Singapore at Zhongshan Park.
 
Josephine has developed and implemented initiatives to attract, engage and retain talents in the Hotels. Under her leadership, she led the Hotels to receive the SkillsFuture SME Employer Award 2019, HR Asia Best Companies to Work for in Asia 2016, HRM Award Best SME Employer of the Year 2017 and Human Resource Magazine HR Excellence in HR Team Collaboration in 2019.
 
An industry veteran, Josephine was previously a Senior Manager in the Human Resources and Talent Development department for Singapore's largest integrated resort. Before 2011, Josephine held engineering and global supply chain director roles in Hewlett Packard, Agilent Technologies, and Avago Technologies. Being passionate about people, she has been personally coaching owners of Small-Medium Enterprises on business strategies, leadership and organizational development on a pro-bono basis. With her commitment towards HR and as well-known speaker in the HR industry, Josephine has constantly been keeping up with the latest HR trends and practices during her spare time always making sure that her information is up to date.
 
Josephine graduated with a Bachelor in Electrical & Electronics Engineering from National University of Singapore, Master in Business Administration (Accountancy) from Nanyang Technological University and Graduate Diploma in Marketing Management from Singapore Institute of Management. Josephine has acquired Emergenetics Certification and Leadership Coaching Certificate (International Coach Federation) as part of her commitment to groom talents.

Jolene Chen, IHRP-MP

Group Human Resources Director
Prudential plc

Jolene Chen has been the Group Human Resources Director for Prudential plc since June 2019 and prior to that the Chief Human Resources Officer for Prudential Corporation Asia since 2011.

Currently based in Hong Kong, Jolene sits on the Group Executive Committee and the Prudential Corporation Asia Regional Executive Committee. She is Co-Chair of Prudential’s Global D&I Council and Vice-Chair of Prudence Foundation, the community investment arm of Prudential in Asia.

Jolene leads an HR team that supports 18,000 employees across 25 countries and 4 continents, spearheading Prudential’s cultural and values transformation as it becomes a more inclusive, purpose-led, customer-focused, and digitally savvy organisation.

Under Jolene’s leadership the HR function has undergone a significant mindset shift, creating more engagement with the business, driving faster decisions through new ways of working and improving the employee experience through the application of new technology. To further enhance capabilities within the function an online HR academy has been launched including, for the first time, a global baseline of HR capabilities.

Prior to joining Prudential, Jolene spent over 21 years with multinational companies, including Standard Chartered and Inchcape, in a variety of resourcing, organisational design, talent management, learning and development and human resources roles.

Jolene is active in the wider global HR community, as a member of the World50 group.

Jolene Chen, IHRP-MP

Group Human Resources Director
Prudential plc

 
Jolene Chen has been the Group Human Resources Director for Prudential plc since June 2019 and prior to that the Chief Human Resources Officer for Prudential Corporation Asia since 2011.
 
Currently based in Hong Kong and Singapore, Jolene sits on the Group Executive Committee. She is Co-Chair of Prudential’s Global D&I Council and Chair of Prudence Foundation, the philanthropic community investment arm of Prudential.
 
Jolene leads an HR team that is spearheading Prudential’s transformation to become a more inclusive, customer-centric, and purpose-led organisation.
 
Under Jolene’s leadership, the HR function, which supports close to 15,000 employees in 23 markets across Asia and Africa, has partnered with the business to build a more engaged and agile workforce. The team has also enhanced the people experience by introducing new ways of working that helps facilitate better work-life harmony.
 
Jolene is also focused on ensuring the HR function has the right capabilities to support the growing ambitions of the business. She led the launch of an online HR academy, and introduced a global baseline of capabilities, to future-proof the HR team.
 
Prior to joining Prudential, Jolene spent over 20 years with multinational companies, including Standard Chartered and Inchcape, in a variety of resourcing, organisational design, talent management, learning and development and human resources roles.

Lilian Tan, IHRP-MP

Chief Human Capital Officer
SATS Ltd.

 
Ms Lilian Tan is the Chief Human Capital Officer of SATS. She joined the company in August 2010 as Vice President, Human Capital and was promoted to her current position in April 2012.
 
Ms Tan is responsible for SATS Group’s strategic people agenda. She also leads SATS Foundation, SATS Academy, and SATS Shared Services across SATS Group of Companies.
 
Before joining SATS, Ms Tan held various senior Human Capital appointments in KPMG Consulting Asia Pacific, Singapore Computer Systems Limited, and Singapore Telecommunications Ltd.
 
Ms Tan has a wealth of experience in human capital management and organisational change. She has over 20 years of experience in various leadership roles across a wide spectrum of industries and geographies. She is currently the Treasurer of the Human Capital Board of Singapore and a member of SNEF Industrial Relations Panel & Chair, General Manufacturing Industry Group R. She was a recipient of the SHRI Leading HR Leader Award in 2015 and 2019. Ms Tan was conferred IHRP Master Professional in December 2021 for her leadership role in transforming SATS’ workforce in the face of the pandemic. Under her leadership, SATS has won many accolades for developing people and organisational culture.
 
Ms Tan sits on various boards of SATS’ subsidiaries. She graduated from Texas A&M University with a Bachelor’s degree in Business Administration, majoring in Finance.

Jason Ho, IHRP-MP

Head Group Human Resources
Overseas-Chinese Banking Corporation Limited, Singapore

As Head of Group Human Resources, Jason Ho leads the People and Organisational strategy at OCBC Bank. He has over 30 years of experience in the financial industry. The crossover from business operations to human resource management puts him in a strong position to bridge the gap between OCBC Bank’s business and people agenda and prepare for a future that is ready to embrace change brought by technological reforms and the digital revolution.

Jason champions HR transformation with the singular purpose of driving an employee experience that brings out the best in employees to achieve business outcomes for OCBC Bank. His mission is to prepare the business and the workforce for the future of work.  

He serves as Director of The Institute of HR Professionals and a member of the HR Industry Transformation Advisory Panel (HRTAP).

Jason Ho

Former Head of Group Human Resources
Overseas-Chinese Banking Corporation Limited, Singapore

 
As Head of Group Human Resources in OCBC Bank, Jason Ho had led the people and organisational strategy of the bank between 2015 and 2022. Prior to assuming that role, he had garnered over 30 years of corporate and regional treasury experiences in the financial industry at Asia Pacific level. The crossover from business operations to human resource management had placed him in a strong position to bridge the gap between business and people agenda and prepare for a future that is ready to embrace change brought by technological reforms and the digital revolution.
 
Jason is a strong believer in human resource transformation with the singular purpose of driving an employee’s experience that will bring out the best in the person in order to achieve positive business outcome for an organisation.
 
Jason was also extensively involved in contributing towards community initiatives relating to the development of human resources in Singapore. Towards this end, he had served as Director of The Institute of HR Professionals (IHRP) and a member of the HR Industry Transformation Advisory Panel (HRTAP).

Dr Jaclyn Lee, PhD, IHRP-MP

Chief Human Resources Officer
Singapore University of Technology and Design

 
Dr. Jaclyn Lee is currently the Chief Human Resources Officer for the Singapore University of Technology and Design (SUTD), where she is responsible for managing the Human Capital and Talent Strategy for the university. She also heads the HR Technology and Analytics Function and for the past 10 years has also worked closely with the President and senior leaders in managing the culture and organization development of the university. Jaclyn also holds an appointment as Senior Fellow with the SUTD Academy where she has trained hundreds of HR professionals in the area of data analytics and HR Digital transformation. For her contributions to public service, she was accorded the Public Administration Medal (Silver) in 2019 by the President of Singapore.
 
Prior to SUTD, she was the Senior Vice President, Group Human Resources, responsible for managing the full spectrum of human resources for CERTIS, a security services company. One of her key achievements there was successfully managing a very difficult wage re-structuring project that involved thousands of workers. Prior to this, she was the Regional HR Director and HR business expert for NEC Solutions Asia Pacific.
 
Jaclyn is currently sitting on the Professional Practices Committee of IHRP, and she is also the Co-COP leader for HR Analytics. She has spoken in more than 150 conferences locally and globally, and is an author of a book entitled, “Accelerating organization culture change”. She is the recipient of several awards including Outstanding Contribution to HR in 2017 and Best HR Leader, SHRI in 2008. She has Masters Degrees from both Rutgers and SMU and a PhD in Information Systems from Twente University in the Netherlands.

Gloria Chin, IHRP-MP

Director; Corporate HR & Corporate Services
Ministry of Health, Singapore

Gloria Chin has almost three decades of HR experience, both in the private and public sectors. She started her career with the Housing & Development Board and the Inland Revenue Authority of Singapore before moving to the healthcare industry where she headed the HR function for the National Healthcare Group (NHG) corporate office and thereafter started up a new healthcare cluster, Jurong Health Services (JHS) as its HR Director.

Gloria was HR Director of the National Environment Agency (NEA) from 2011 to 2019. Under her leadership, NEA won more than 40 international and national HR awards and recognition in diversity & inclusion, mature workforce, strategic HR, employee development, employee engagement, workplace health, fair employment and corporate social responsibility. NEA was named the Public Sector Employer of the Year in 2016 by the Human Resources Magazine (Singapore) and clinched the Stevie Gold Award for Employer of the Year (Non-Profit or Government Organisations) in New York in 2018.

Gloria believes in grooming the next generation of HR practitioners. Since 2015, Gloria has been mentoring NUS Arts and Social Sciences undergraduates who are keen in HR as a career. She is also a member of the Public Service Division’s HR Talent Development Committee since 2018. In December 2019, Gloria joined the Ministry of Health overseeing Corporate HR and Corporate Services.

Dr Fermin A. Diez, IHRP-MP, CCP, SPHR

Deputy CEO and Group Director, Human Capital and Organization Development Group
NCSS, Singapore

Dr. Fermin Diez has 35 years of experience in human resources, including consulting, corporate, and academic roles in 40 countries.

As a corporate executive, he was Regional Head of HR for two large MNCs in Asia Pacific and in Latin America. Currently, he is Deputy CEO at the National Council for Social Service, where he looks after strategic people issues in this sector.

As a consultant, he has advised multinationals, local companies and public sector organizations at the Board and C-Suite levels. He also led the team that advised on the review of the pay program for the political appointees in Singapore.

Fermin has co-authored three books on HR: Human Capital and Global Business Strategy, Remuneration Handbook, and Fundamentals of HR Analytics. His articles have appeared in many international business and HR publications. His current area of research is the comparative effectiveness of various pay schemes. He serves as adjunct faculty at Singapore Management University and Nanyang Technological University.

He was previously on the Taylor’s Education Group Board as well as the Singapore Management University Business School Advisory Board, the Children's Cancer Foundation Board, and the Board of Directors of WorldatWork, the Board Of Jurong Health Group and the HR Committee of the National University Health System. He sits on the PSD HR Talent Development Committee (TDC). He is also on the Board and chairs the Assessment Committee of the Institute for Human Resource Professionals (IHRP), where he is also the Dean of HR Studies.

Dr. Diez obtained his PhD in General Management from SMU. His MBA is from the Wharton School, and his BA in Psychology is from the University of Michigan. He is a Certified Compensation Professional (CCP), a Senior Professional of Human Resources (SPHR) and an IHRP Master Professional (IHRP-MP)

Dr Fermin A. Diez, IHRP-MP, CCP, SPHR

Deputy CEO and Group Director, Sector Capability & Transformation Group
NCSS, Singapore

 
Dr. Fermin Diez has 35 years of experience in human resources, including consulting, corporate, and academic roles in 40 countries.
 
As a corporate executive, he was Regional Head of HR for two large MNCs in Asia Pacific and in Latin America. Currently, he is Deputy CEO at the National Council for Social Service, where he looks after strategic people issues in this sector.
 
As a consultant, he has advised multinationals, local companies and public sector organizations at the Board and C-Suite levels. He also led the team that advised on the review of the pay program for the political appointees in Singapore.
 
Fermin has co-authored three books on HR: Human Capital and Global Business Strategy, Remuneration Handbook, and Fundamentals of HR Analytics. His articles have appeared in many international business and HR publications. His current area of research is the comparative effectiveness of various pay schemes. He serves as adjunct faculty at Singapore Management University and Nanyang Technological University.
 
He was previously on the Taylor’s Education Group Board as well as the Singapore Management University Business School Advisory Board, the Children's Cancer Foundation Board, and the Board of Directors of WorldatWork, the Board Of Jurong Health Group and the HR Committee of the National University Health System. He sits on the PSD HR Talent Development Committee (TDC). He is also on the Board and chairs the Assessment Committee of the Institute for Human Resource Professionals (IHRP), where he is also the Dean of HR Studies.
 
Dr. Diez obtained his PhD in General Management from SMU. His MBA is from the Wharton School, and his BA in Psychology is from the University of Michigan. He is a Certified Compensation Professional (CCP), a Senior Professional of Human Resources (SPHR) and an IHRP Master Professional (IHRP-MP).

Gloria Chin, IHRP-MP

Director; Corporate HR & Corporate Services
Ministry of Health, Singapore

 
Gloria Chin is a seasoned HR practitioner with almost three decades of experience spanning a spectrum of sectors in the Singapore Public Service including public housing, tax administration and environmental protection. Her achievements cover strategic HR, talent attraction as well as diversity and inclusion. With a heart for low-wage workers, she has contributed substantially to fair employment and mature workforce strategies leading to her being conferred a Medal of Commendation by the National Trade Union Congress in 2019.
 
Prior to her current role overseeing Corporate HR and Corporate Services at the Ministry of Health (MOH), Gloria worked at the National Healthcare Group headquarters from 2007 to 2009 before she started up a new healthcare group, Jurong Health Services from 2009 to 2011. Gloria was five weeks into her current role when the first COVID-19 case landed on Singapore’s shores in January 2020. She steered the corporate functions under her to support MOH which led in the country’s successful COVID-19 pandemic response and management. This included the rapid ramp up and sustenance of workforce capacity and capabilities as well as workforce and workplace business continuity planning and management.
 
Outside of work, Gloria was an active community volunteer with the People’s Association from 2002 to 2012. She was also a Lead Assessor for Business Excellence Award certifications by Enterprise Singapore from 2004 to 2019. Today, she mentors NUS undergraduates who are keen in HR as a career and is also a mentor at the HR Managers Programme run by the Civil Service College. Gloria has been a member of the Singapore Public Service Division’s HR Talent Development Committee since 2018 and is also part of a small elite pool of Master HR Professionals, certified by the Institute of Human Resource Professionals, Singapore.

Gonzalo Ruiz Calavera

Director Recr