Critical Work Functions and Key Tasks

• Support recruitment efforts through hiring and onboarding
  • Conduct initial screening of job applications’ resumes and relevant skill qualifications and collect information on potential new hires
  • Liaise with job applicants to respond to queries and administer selection process and assessments
  • Prepare employment offer letters and contracts, following standard templates and regulations and conduct reference checks
  • Provide coordination and administrative support in the application of work permits, visa and documentation required for international workforce
  • Prepare personal file and coordinate the access set up for new hires
  • Conduct onboarding programme for new hires
• Administer performance management programmes
  • Disseminate information and respond to employee enquiries in relation to performance reviews and timelines
  • Generate performance management reports ensuring confidentiality of performance review data
• Administer employee compensation and benefits
  • Document organisation’s compensation and benefit policies
  • Gather employee feedback on organisation’s benefits schemes for review purposes
  • Source for external vendors for memberships and promotions as part of benefits programmes
  • Generate monthly payroll and CPF reports and income tax declaration forms
  • Process benefits claims based on employee submissions and generate benefits claims reports
  • Gather employee feedback on organisation’s benefits schemes and source for external vendors for memberships and promotions as part of reviewing benefits programmes
• Prepare performance, rewards and other employee data
  • Maintain historical and current employee data in HR system
  • Prepare performance and rewards data for analysis and consolidate outcomes of analysis, highlighting anomalies if any
• Support the learning needs of the workforce
  • Identify the workforce learning needs through data and profiling tools and identify suitable learning programmes
  • Liaise with nominated internal trainers and external learning vendors to deliver scheduled training programmes to meet learning requirements
  • Register employees for learning courses and apply for grants for learning programmes
  • Generate learning and post-learning reports through evaluation survey findings
• Administer separation
  • Ensure employee exit formalities are complete before employee leaves
  • Respond to employee queries relating to exit and retirement processes
  • Maintain employee exits and retirement records
• Enhance employee engagement and wellbeing
  • Administer employee engagement surveys and collate responses to support execution of programmes and initiatives designed to improve employee engagement and wellness
• Support the management of workplace issues and grievances
  • Draft communications message to employees to address various employee issues and policy changes according to regulatory guidelines and organisation directives
• Work on initiatives and projects to support automation and digitalisation of the HR function.