List of Resources

List of Resources

During challenging times like COVID-19, successful HR teams must maintain a people-centered posture. Here are tips on looking after employees’ safety, their physical and mental well-being and some robust communication plans to keep them engaged and well-informed during crisis.

Watch a short introductory video about the Managing Through a Pandemic Playbook. Resources are available for download below.
Introductory Video
People Strategy
1. Well-being toolkit for the new normal
2. Leadership resilience toolkit for the new normal
3. Talent attraction toolkit for the new normal
4. Talent development toolkit for the new normal

5. Talent retention toolkit for the new normal

6. Employee Engagement toolkit for the new normal

Business Strategy

1. Company culture toolkit for the new normal

2. Employer branding toolkit for the new normal

3. Competitive Advantage toolkit for the new normal

4. Business Continuity toolkit for the new normal

Business Processes

1. Work Function toolkit for the new normal

2. Productivity toolkit for the new normal

3. Tech Adoption & Change Management toolkit for the new normal

Performance Management

Employee Safety
Want to know how to implement safe distancing measures or what to do if your employee is a confirmed or suspected case of COVID-19? Get guidelines here on how to keep your employees safe.

Communication Plans
In times of crisis, what do you need to communicate? And how do you communicate it? Discover resources on how to get the right message across effectively.

Australian Institute of Company Directors
COVID-19: Effective internal and external crisis communications

6 Crisis Communication Plan Examples & How to Write Your Own [Template]

COVID-19: How to Communicate in Turbulent Times

Employee communications and the coronavirus: What you need to know.

COVID-19: Seven steps for effective crisis communication

10 tips to help your business communicate throughout the coronavirus crisis

Communication Templates
Examples of online communication templates to aid your communication efforts.

Google Docs – Crowdsource resources
Coronavirus HR Comms & Resources Guide

CORONAVIRUS COMMUNICATIONS- Templates and resources to help inform, engage and remind staff

COVID-19 (Coronavirus) HR action plan email template

Resources on the impact of COVID-19 on Singapore and the economies around the world and how to ensure business continuity.

Resources on what workforce process and policies that employers should review in light of the COVID-19 crisis. This is segment cover topics such as employer guides, managing excess manpower, responsible retrenchment, implementing and managing remote working, and Flexible Work Arrangements.

Responsible Exit Management
Should retrenchment be the last resort, learn how to manage the exit of employees in a responsible, respectful and dignified way according to Singapore’s Tripartite guidelines.

<NEW> Sharing on the Tripartite Advisory on Managing Excess Manpower and Case Examples

Tripartite Partners
Tripartite Advisory on managing excess manpower and responsible retrenchment

Career Agility
The Exit Management Handbook

DLA Piper
Guide to Redundancies and Reductions-in-Force in Asia Pacific

How to Manage Coronavirus Layoffs with Compassion

Humanresources Online
Update: What employers must know before retrenching employees in Singapore

Tips for managing a remote workforce
Remote working is expected to be the ‘new normal’ after COVID-19 is over. Read more to learn tips on how to make this a successful working arrangement for the organisation and the individual employee.

<NEW> 7 tips to work from home effectively

Managing Remote Teams (Learn how your organisation can overcome the challenges from working remotely)

Coronavirus: How to work from home, the right way

At-a-glance: creating a new work culture for COVID-19 and beyond

EHL Education Group
5 Questions a Good Manager Should Ask Him/Herself While Managing a Team Remotely

Best Practices forWorking From Home
Remote Working Guide For Managers

Working Remotely: How We Make It Work

Gov insider
A civil servant reflects on years of remote working – dealing with challenges of telecommuting to keep teams well and effective

Harvard Business Review
6 Ways to Avoid Isolation Fatigue While Balancing the Demands of Remote Work
A Guide to Managing Your (Newly) Remote Workers

The Three Main Challenges of Remote Working

<NEW> How to Engage and Retain Remote Teams
Managing virtual teams

LinkedIn Learning
Remote Working Setting Yourself and Your Teams Up for Success

Staying productive while working remotely with Microsoft Teams

20 questions to ask instead of “How are you doing right now?”

People Managing People
27 Tips For Successfully Managing Remote Teams

People Matters
Tips for managing a remote workforce during Coronavirus — and Beyond

TH March
Managing Employees Who Struggle to Work Remotely

The Blueprint
How to Manage a Remote Team: A Guide

The Entrepreneur
7 Mistakes Leaders Make When Managing a Remote Team

The Muse
7 Essential Tips for Working From Home During the Coronavirus Pandemic

Flexible Work Arrangement
In light of the COVID-19 situation, many companies have started to implement Flexible Work Arrangements (FWAs). Learn about the different FWAs and how to implement them.

Human Resources Online
The growing role of flexible working in a world impacted by COVID-19

What are flexible work arrangements and how to implement them at your workplace

Implementing Flexible Work Arrangements (Employers) Guidebook

(Schemes) Enhanced Work-Life Grant for flexible work arrangements

While navigating the current uncertainties, businesses must still plan for the recovery phase after COVID-19. Leadership resilience, workforce transformation and more extensive workplace technology integration will be some key factors for future success.

Leadership Resilience in Responding to COVID-19 Crisis
Employees look to strong inspirational leaders for direction and confidence. Read to know what it takes to be a resilient and inspirational leader in times like these.

<NEW> Leadership Behaviours and Practices: A New Normal Amidst the Covid-19 Era

HR’s Role in Crisis

COVID-19 crisis: Eight crucial things your employees need from their leaders right now

Harvard Business School
7 Leadership Principles for Managing in the Time of Coronavirus

<NEW> 4 Strategies to Build Business Resilience Before the Next Disruption
A CHRO’s Perspective on the Workforce in a COVID-19 World
COVID-19: What Employees Need From Leaders Right Now

The heart of resilient leadership: Responding to COVID-19

4 Actions to Be a Strong Leader During COVID-19 Disruption

The Business Times
Leadership in crisis: How corporate chiefs across the globe are responding to Covid-19

Leadership in the COVID-19 crisis

Here Are The Top Five Leadership Challenges Dur ing The Coronavirus Pandemic

Australian Institute of Company Directors
COVID-19: Coordinating board and management roles and responsibilities during a pandemic

Two Types of Leaders: Ambiguity Absorber and Ambiguity Amplifier
The RBL Group

Want To Lead In A Crisis? Be An Ambiguity Absorber

What, Why and How to be resilient

How to Lead in Times of Great Uncertainty

 Maybank’s CHRO on being crisis ready with adaptable HR

Conversation with StorHub CEO Mike Hagbeck: How the business is coping up with Covid-19 crisis and plans for eventual recovery.

Human Resources Online
Conversation with Helen Snowball, Head of Human Resources, JLL Asia Pacific: Impact and future of Work from Home Arrangements

COVID-19: How strong leadership ensures a low-risk return to the workplace

Assess Impact for Business
COVID-19 has forced businesses into uncharted territories. It is important to assess the business impact of COVID-19 in order to plan ahead.

Control Risks
COVID-19: What to focus on now, what to focus on next

A Resilient Tomorrow

EHL Education group
Six Actions Taken by Chinese Hoteliers as Immediate Remedies for the Coronavirus Crisis

Plan and Prepare for Recovery
While navigating current uncertainties, companies must keep their focus on what’s ahead so that they can plan and prepare for recovery post the crisis.

<NEW> Is Employee Data the key to post-pandemic recovery?

<NEW> Transforming Beyond the Crisis with Head, Heart, and Hands

Korn Ferry
Preparing for the Post-Outbreak Era

COVID-19 business continuity plan: Five ways to reshape

How Leaders Should Navigate Long-Term Uncertainty

Willis Tower Watson
Global Crisis: Human Capital Road Map

Bain and Company
Covid-19: Protect, Recover and Retool

Knowledge Leader
The Great Return: Making the Workplace Ready

EHL Education Group

Further Insights on What Hoteliers can do to Prepare for Covid-19 Recovery

Unlocking Sustainable Strategic Renewal After Covid-19: Opportunities for Hospitality

7 Early Return to workplace lessons from Asia

COVID-19 Action Guide: Beyond the Great Lockdown

How to Approach the Recovery Process: Getting Back to Business

VMware brainstorms new ways of working after the COVID-19 pandemic

Back to Work

6 Ways To Rebuild Your Small Business After COVID-19

At War.The New C-Suite Battle Plan

The Big Read: Solving S’pore’s foreign workers problem requires serious soul searching, from top to bottom

Global Best Practices for Getting Back to Work: #SmartRestart #PeopleFirst

A Practical Guide to a Safe Restart: Best Practices for Organizations

Human Resources Online
Safe management measures for offices post-circuit breaker in Singapore

Decision Making in Complex & Volatile Times: Keys to Managing COVID-19

Safely Back to Work – Best Practice Protocols
Accelerating Business Recovery

Adapt to New Normal
Companies have found alternative ways to do business, with some solutions proving more efficient. Tomorrow, it will not be “business-as-usual” but “business in the new normal”. Read more to learn how we can adapt to the new normal.

People Management
“Lockdown forced us to take our recruitment online – but now it’s staying that way” (peoplemanagement.co.uk)

What DHL has learned about business resiliency during Covid (peoplemanagement.co.uk)

Why Covid means we are all leaders now (peoplemanagement.co.uk)

Business resilience and agility: How HR leaders can empower change – Sage Business Cloud People (sagepeople.com)

6 top HR challenges in 2021: How HR and People leaders can prepare (sagepeople.com)

Josh Bersin
The Ten Keys To Resilient Business Performance In The Pandemic

Agility in the time of COVID-19: Changing your operating model in an age of turbulence | McKinseyRethink capabilities to emerge stronger from COVID-19 | McKinsey

Unleash Group

<NEW> In a post-Covid-19 world, Sisense’s HR Manager asks: what does success look like?

“Down But Not Out: Resilience in a Post-COVID World” – Keynote Speech by Mr Ravi Menon, Managing Director, MAS, at Singapore Maritime Lecture, on 2 September 2020

Emerging Trends in HR – How HR Creates Sustainable Value (2020 edition)

RBL Mini Forum Whitepaper on Reskilling and Upskilling the Workforce

Josh Bersin
Responding To COVID-19. Ten Lessons From The World’s HR Leaders.

The Big Reset: Making Sense Of The Coronavirus Crisis

Will Coronavirus Lead to More Cyber Attacks?

COVID-19:5 new human truths that experiences need to address

Are We Witnessing The Awakening Of A New World Order?

3 Industries That Should Prepare Now For Post-COVID Life

The COVID-19 lessons businesses must learn

3 changes businesses will need to adapt to post-coronavirus

Commentary: COVID-19 is reshaping what work looks like

Digital news asia

Our latest perspectives on the coronavirus outbreak, the twin threats to lives and livelihoods, and how organizations can prepare for the next normal.

COVID-19: Which critical choices should businesses make next?

BW People
Top Priorities for The HR Function to Adapt to the New normal

How to build back better: 8 ways sustainable businesses can survive in the post-Covid era

Inside HR
Future of work trends for a post COVID-19 world

Is remote work here to stay in Asia-Pacific?

The HR Operating Model of the Future. Build a more agile and strategic HR function

Return to Workplace Guide for HR Leaders

 7 early return to workplace lessons from Asia

Post COVID-19 changes to workplace

HR Zone
How can HR learn to live with Covid-19 and plan for more uncertainty in 2021? | HRZone

Interview: how AI can empower more people-focused remote working | HRZone

Business resilience and agility: How HR leaders can empower change – Sage Business Cloud People (sagepeople.com)

The big reset: HR’s 20 priorities for building a better workplace | HRZone

How to build HR’s reputation throughout the pandemic and beyond | HRZone

How to become a more agile HR function in the changing world of work | HRZone

4 Strategies to Build Business Resilience Before the Next Disruption (gallup.com)

People Management
How LSEG pivoted leadership development to tackle the Covid context (peoplemanagement.co.uk)

An Employer’s Guide to Implementing ICT-Enabled Home-Based Work

The Enterprisers Project
7 ways to redefine work-life balance during the pandemic

Harvard Business Review
The Post-Pandemic Rules of Talent Management

Culture Amp
Performance management post-COVID-19: things to consider

Well + Good
How the pandemic may change office culture forever

HR Online
The guide to adaptive HR: 4 ways for CHROs to traverse the new normal

Business Times
From tech to jobs, the future of work needs thought

HR World
HR to play a bigger role during and after Covid-19

HR Connection
What HR Will Look LIke After COVID-19

Future of the Workplace 2030+

How big businesses in Singapore are managing the challenges of coronavirus

Sumser: How health, safety and ethics will become the heart of HR

COVID-19 and the great reset: Briefing note #22, September 10, 2020

What now? Decisive actions to emerge stronger in the next normal

How will organizations rethink their workplaces post-COVID-19?

World Economic Forum
How the post-COVID workplace will change business for the better

The workplace of the future: The post-Covid-19 wave of remote working

India Today
How will workplaces change due to Covid-19?

Silicon Republic
7 ways Covid-19 could change our attitudes to work

Fast Company
3 ways the pandemic could change our workplaces for the better

The Covid-19 changes that could last long-term

Digital Workplace Group
What will workplaces look like after COVID-19?

Top 5 Priorities for HR Leaders in 2021

9 Future of Work Trends Post-COVID-19

Reskilling the Workforce on the Road to Economic Recovery

The future of work is hybrid: Work from home and the workplace

WorkForce Singapore (WSG)
The Future of Work: 5 Things Singapore Needs to Prepare For

MIT Sloan
Leading Remotely Requires New Communication Strategies

2020 Research Report | The Resilience of the Singapore Workforce

Free Career Coaching & Advisory Support Amidst Covid-19 Pandemic

Employment and Employability Institute (e2i)
Meet a Career Coach

WorkForce Singapore (WSG)
Career Matching Services
Get Career Coaching and Advice
WSG Adapt and Grow
WSG Career Services – Receive job search tips and career advice

WSG Events

Financial Grants For Employers’ Hiring, Training Needs & Job Redesign

WorkForce Singapore (WSG)
Funding assistance schemes
Hiring employees
Job Redesign
Programmes and Initiatives for employers
Training for your employees
Transform and Grow

Access various complimentary COVID-19 related learning webinars from various organisations.

BizHack Podcast (English/ meLISTEN) Episode 2 – Sean Tan, Director of True Group [Supercharge your cashflow and revenue (Part 2)]

BizHack Podcast (Chinse/ meLISTEN) Episode 1 – Andrew Tjioe 周家萌, President and CEO Tung Lok Group (Part 1)

BizHack Podcast (Chinse/ meLISTEN) Episode 2 – Andrew Tjioe 周家萌, President and CEO Tung Lok Group (Part 2)

BizHack Podcast (English/ meLISTEN) Episode 3 – David Chong President Portcullis Group [Boost profit & productivity with online tools (Part 1)]

BizHack Podcast (English/ meLISTEN) Episode 4 – Ng Chee Soon Director, Carousell [Boost profit & productivity with online tools (Part 2)]

BizHack Podcast (Chinse/ meLISTEN) Episode 3 – Ernie Koh 许志恩 (Part 1)

BizHack Podcast (Chinse/ meLISTEN) Episode 4 – Ernie Koh 许志恩 (Part 2)

BizHack Podcast (English/ meLISTEN) Episode 5 – Suzanne Tan, Founder, Infantree [Power-up new revenue with digital solutions (Part 1)]

BizHack Podcast (English/ meLISTEN) Episode 6 – Kelvin Teo, Director JP Concept [Power-up new revenue with digital solutions (Part 2)]

BizHack Podcast (Chinse/ meLISTEN) Episode 5 – Buck Tan 陈木坤, Consultant and Advisor on Finance (Part 1)

BizHack Podcast (Chinse/ meLISTEN) Episode 6 – Buck Tan 陈木坤, Consultant and Advisor on Finance (Part 2)

BizHack Podcast (English/ meLISTEN) Episode 7 – Gene Yu (Blackpanda) [Secure and transform your business for growth (Part 1)]

BizHack Podcast (English/ meLISTEN) Episode 8 – Natasha (Fun Empire) [Secure and transform your business for growth (Part 2)]

BizHack Podcast (English/ meLISTEN) Episode 9 – Kwok Quek Sin, NDI (GOVTECH) [Smart ways to access free digital tools and grants. Plus secrets to motivate staff (Part 1)]

BizHack Podcast (English/ meLISTEN) Episode 10 – Stripe / Mastercard [Smart ways to access free digital tools and grants. Plus secrets to motivate staff (Part 2)]

BizHack Podcast (Chinse/ meLISTEN) Episode 7 – Andy Lim 林廷

BizHack Podcast (Chinse/ meLISTEN) Episode 8 – Andy Lim 林廷

BizHack Podcast (Chinse/ meLISTEN) Episode 9 – Angeline Lee 李凯恒

BizHack Podcast (Chinse/ meLISTEN) Episode 10 – Angeline Lee 李凯恒

1. Safe Management Measures

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