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Careers with IHRP

“Nothing we do is more important than hiring people. At the end of the day, you bet on people, not strategies.” – Lawrence Bossidy

Assessment & Insights

The Assessment & Insights (ASI) team, which you will be a part of, oversees the end-to-end business operations for the national HR certification and multiple Human Capital (HC) projects on behalf of government agencies and statutory boards. These include projects aimed at establishing the current state of HC maturity in organisations and initiatives to strengthen the HR profession in Singapore through training and skills development.

Currently no available roles.

Engagement Team

The Engagement (ENG) team, which you will be a part of, drives the engagement and outreach to the HR and business communities in support of Human Capital development. The team is commonly seen as the business development and partnership function of IHRP, engaging and managing the pipeline of community/corporate leads that will ultimately lead to conversion for certification.

Currently no available roles.

Operations & Corporate Services

The Operations & Corporate Services team, which you will be a part of, oversees on the day-to-day implementation of the operation activities of the company and ensuring they are run effectively and efficiently in line with IHRP’s strategic plan, developmental plan and operational plan and objectives.

Currently no available roles.

Marketing & Corporate Communications

The Marketing & Corporate Communications team, which you will be a part of, will spearhead the development of the marketing, brand experience and digital strategies to establish our market positioning, attract and engage HR professionals, and develop a strong close-knitted community.

Currently no available roles.

Digital & Technology

The Digital & Technology team, which you will be a part of, is responsible for supporting our Organization’s Technology requirements and Digital solutions implementation. They work closely with other teams to implement strategies to engage our audience through digital channels and provide platforms that support the communities we had built.

Business Applications Lead (Manager/Senior Manager) for Digital & Technology

Job Responsibilities include:

You will be a part of the Digital & Technology team reporting to CIO. The role, Business Applications Lead, is responsible for managing the operational support, maintenance, and development activities for the business applications in IHRP. The role is also responsible for service delivery of the business applications, managing business units’ change requirements, and IT and technical systems vendor management. As the appointed Data Protection Officer, you will also be responsible for data governance and organisational compliance to the PDPA.

Your role will primarily consist of:

  • Provide oversight and management of the business applications
  • Assesses user needs to provide support and proactive service, including analysis of opportunities in order to take advantage of available applications
  • Acts as a focal point for communicating related system problems within the department and collaborates with other teams and vendors on changes, fixes, and updates
  • Manages the change management of release process for business applications which includes effective department wide and end user communication
  • Manages testing scripts and identifies opportunities for improvement
  • Negotiates resolution of conflicting requirements across the departments
  • Manages service delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications
  • Develops relevant metrics, measures and publishes the performance of the services provided and enables continuous improvement activities in collaboration with peer groups
  • Works closely with management personnel and D&T committee in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies
  • Assists with the preparation of budget for IT systems and services related interfaces and applications
  • Assume the additional duties of DPO (Data Protection Officer) to ensure IHRP adheres to data protection policies and procedures that are compliant with PDPA, educate the company and employees on important compliance requirements based on PDPA, conducting audits to ensure compliance and address potential issues proactively, monitoring performance by providing advice on the impact of data protection efforts and serve as the point of contact between the company and PDPA Authorities
  • Act as Secretary to the quarterly D&T Committee meetings


Requirements:

Education and experience:

  • 8 years or more years of professional experience
  • 3 years of experience in planning and managing IT programs including budgeting, resource management, and delivery development
  • Maintains a strong understanding of technology and its application to achieve business objectives. Experience in a variety of data integration technologies – ETL, flat files, XML, SOAP, etc.
  • Knowledge and understanding of goals and the interdependencies of functional departments and the ability to lead complex IT projects in addressing overall business needs
  • Knowledge and ability to direct a staff in integrating information technology services with the work requirements and deliverables of the unit
  • Knowledge of informational technology disciplines; e.g., software applications and interfaces, production operations, quality assurance and systems management, etc.
  • Knowledge of project management process and systems, ITIL/ITSM
  • Keeps abreast of new developments and forecasts future trends in the area of business application integration for IHRP
  • Knowledge of new technologies (in specific field) and maintain and stay abreast of updates and changes

Other Requirements:

  • Excellent written, oral, instructional, presentation, and interpersonal skills focused on motivation and positive attitude
  • Highly self-motivated, directed, and change oriented
  • Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manage/resolve disputes appropriately
  • Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate

Email hr@ihrp.sg with the Subject Title of the Job title with your resume to apply

Professional Practices

The Professional Practices (PP) team, which you will be a part of, will champion the setting and upholding of the gold standards in HR by implementing the IHRP Professional Certification Framework and promoting public confidence in the standards of HR professionals certified under IHRP.

Currently no available roles.

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